ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review about 1 hour ago
Zoe L. on 02/22/2016
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Zoe said this business helped her out a lot with her vehicle.
Vehicle: BMW X3
Category: Service
Service Date: 02/15/2016
Review Created: 02/22/2016
This review was collected via phone interview by Customer Research Inc.
Caleb L. on 02/20/2016
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Caleb said the business fixed his problem.
Vehicle: Ford Bronco
Category: Service
Service Date: 01/22/2016
Review Created: 02/20/2016
This review was collected via phone interview by Customer Research Inc.
Don C. on 02/19/2016
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Don said this business did a really good job and they did what they said they were going to do. He will go back and use them again.
Vehicle: Nissan Altima
Category: Service
Service Date: 01/26/2016
Review Created: 02/19/2016
This review was collected via phone interview by Customer Research Inc.
Jake P. on 02/19/2016
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Jake said everything with this business went smoothly.
Vehicle: Ford Explorer
Category: Service
Service Date: 01/26/2016
Review Created: 02/19/2016
This review was collected via phone interview by Customer Research Inc.
Jennifer G. on 02/18/2016
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"Excellent Service"
Excellent Service
Vehicle: Dodge Dakota
Service Date: 02/16/2016
Review Created: 02/18/2016 01:27 PM
Cody R. on 02/14/2016
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Cody said this business had good service. They were clear about what would be done. They stuck with their quote.
Vehicle: Toyota Pickup
Category: Service
Service Date: 02/09/2016
Review Created: 02/14/2016
This review was collected via phone interview by Customer Research Inc.
Dennis S. on 01/19/2016
Verified badge inactive Verified
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"buyer inspection"
Very thorough and were willing to redo work that wasnt to satisfaction. Been using these guys for years.
Service Date: 01/11/2016
Review Created: 01/19/2016 07:32 PM
Nancy C. on 01/09/2016
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Nancy said this business has good service,
Vehicle: Ford Explorer
Category: Service
Service Date: 01/06/2016
Review Created: 01/09/2016
This review was collected via phone interview by Customer Research Inc.
Jason C. on 01/09/2016
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Jason said this business always does right by him with the service they provide.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 01/06/2016
Review Created: 01/09/2016
This review was collected via phone interview by Customer Research Inc.
Daisy K. on 01/09/2016
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Spoke with Eric. He said everything went well with the service he received from this business.
Vehicle: Chevrolet Tracker
Category: Service
Service Date: 01/06/2016
Review Created: 01/09/2016
This review was collected via phone interview by Customer Research Inc.
Ong V. on 01/08/2016
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Ong said this business was pretty good. They were friendly and easy to speak to. She received service right away.
Vehicle: Mazda Tribute
Category: Service
Service Date: 12/23/2015
Review Created: 01/08/2016
This review was collected via phone interview by Customer Research Inc.
Jacequi M. on 01/08/2016
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Jacequi said they fixed the problem her vehicle had, but when she picked up her vehicle, it had a whole other problem. There was no power steering, the fluid was out, and they had no answers. She was not going to pay for another issue. She is following up with another business so they can see who or what caused the problem.
Vehicle: Ford Taurus
Category: Service
Service Date: 12/23/2015
Review Created: 01/08/2016
This review was collected via phone interview by Customer Research Inc.
Bill H. at CPR Automotive responded on 01/11/2016

We replaced a bad wheel bearing and bent lower control arm on this car. The bellows boot on the end of the steering rack had been torn open for some time. After replacing these parts and aligning the vehicle the steering rack was leaking fluid out the end which may have been caused by the incodent that caused the other problems. We did fill the power steering system with a stop leak fluid at no additional charge and told the customer that the steering rack needed replaced. We are sorry that there are other problems with the vehicle but they certainly were not caused by our shop.

Andilynn B. on 01/06/2016
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Andilynn said this business does good work and the staff is nice.
Vehicle: Toyota Pickup
Category: Service
Service Date: 12/29/2015
Review Created: 01/06/2016
This review was collected via phone interview by Customer Research Inc.
Michael T. on 01/04/2016
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Spoke with Laurie. She said the service is always very, very good and she really likes them.
Vehicle: Honda Civic
Category: Service
Service Date: 12/11/2015
Review Created: 01/04/2016
This review was collected via phone interview by Customer Research Inc.
Laurel P. on 01/04/2016
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Spoke with Bill. He said he had to take his vehicle back several times but he appreciates all that the business did. He stated that the employees at the business were friendly and provided overall good service.
Vehicle: Saturn Vue
Category: Service
Service Date: 12/29/2015
Review Created: 01/04/2016
This review was collected via phone interview by Customer Research Inc.
Jeff R. on 12/18/2015
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Jeff said this business was able to tell him what was going on with his vehicle. They provided a reasonable price to fix the issue.
Vehicle: Toyota Sienna
Category: Service
Service Date: 12/09/2015
Review Created: 12/18/2015
This review was collected via phone interview by Customer Research Inc.
Michael F. on 12/15/2015
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Michael said they did a good job. They got the job he asked for done in a good amount of time.
Vehicle: Mitsubishi Outlander
Category: Service
Service Date: 12/01/2015
Review Created: 12/15/2015
This review was collected via phone interview by Customer Research Inc.
Mr./Ms. l. on 12/12/2015
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the best"
I came to yall for help with my contour SVT, she is one of my kids and the service was quick. Very understanding. I know my baby girl will be well taken care of. I trust them 100%
Vehicle: Ford Contour
Service Date: 12/11/2015
Review Created: 12/12/2015 09:05 PM
Ron P. on 12/10/2015
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Ron said this business provided good customer service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 12/03/2015
Review Created: 12/10/2015
This review was collected via phone interview by Customer Research Inc.
Abby B. on 12/07/2015
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Abby said there was some confusion with the business on what needed to be done on the vehicle and it took a couple of more days for the service to be finished. She believe it was because of the change in manning at the facility.
Vehicle: Toyota Avalon
Category: Service
Service Date: 12/01/2015
Review Created: 12/07/2015
This review was collected via phone interview by Customer Research Inc.
Bill H. at CPR Automotive responded on 12/10/2015

We did run into a problem while replacing the right side axle on this vehicle, it would not come apart due to old age and corrosion. We had to take apart alot more than would normaly need to be done but tried to be as reasonable with the customer as possible. We probably spent 4 to 5 hours more in repair time removing the rear engine mount and pressing the old axle out of the bearing housing. We only charged 1 hour additional time for the repairs. We are sorry for any inconvience caused by the delay in the repairs. This vehicle is a 1997 with 292,000 miles. We did try our best to get the vehicle repaired before the end of the day but it just was not possible.

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