Crabtree Automotive Inc.


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

358 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 28 days ago
Review for Crabtree Automotive Inc.
LORI R. ReScore Review on 02/13/2014
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Throttle Box"
Thank you.
Vehicle: Toyota Camry
Service Date: 01/21/2014
Review Created: 02/13/2014 09:30 AM

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"January Throttle Box Check"
Was not happy that when the throttle box was checked the first time that it wasn't taken care of at that point. I was going to have make another appt to come in and keep driving in fear that the accelerator would just stick. I had to ask that it be done before I picked it up, and then was charged twice for it.
Vehicle: Toyota Camry
Service Date: 01/21/2014
Review Created: 02/13/2014 09:30 AM
Paula C. at Crabtree Automotive Inc. responded on 02/13/2014

Thank you for bringing this to our attention. There should not of been a charge of $46.00 for diagnose on throttle issue, that was an oversight and we apologize for that. We will have a credit for that on your account that can be used on your next visit. We are sorry for your inconvenience and are looking forward to helping in the future.