ReScore Reviews™ (1)
93% Would Recommend
Latest Review 9 months ago
Review for Crest Cadillac Collision Center
Anita G. on 04/10/2015
Spoke with Ashley. She said Justin did not know the hours the business was open and he did not return any phone calls. There was a delay because additional damage was found and they had to order additional parts. In total, it was at the business for six weeks. She could not recall exactly how long it was supposed to take. The communication during the process was poor and she had to keep calling because no one would return her calls. She had little contact with the estimator. Ryan was good, but not Justin for the reason previously mentioned. The alignment for the vehicle was not right so she has to go back. There was black stuff coming out of the air conditioner when it was turned on as well. Therefore, she would not recommend them to anyone.
Service Date: 04/03/2015
Review Created: 04/10/2015
This review was collected via phone interview by Customer Research Inc.