ReScore Reviews™ (1)
93% Would Recommend
Latest Review 9 months ago
Review for Crest Cadillac Collision Center
Maryam M. on 05/15/2015
Spoke with George. He said the service was bad at this business. The vehicle was late, which caused a problem with the insurance company and the rental vehicle. The paint does not match, the hood is a different color, and there are issues with some of the parts which he did not address further. They had his vehicle for 45 days and he was given different reasons why the vehicle was not finished sooner. He was not sure exactly how much longer this took over the promised ready date. They did not keep him updated and he had to call them. The estimate was too high and the cost was too much. They were not honest with him because they told him his vehicle was ready on May 1, but they did not call for him to pick it up until May 9. He would not recommend them over the reasons already mentioned.
Service Date: 05/07/2015
Review Created: 05/15/2015
This review was collected via phone interview by Customer Research Inc.