ReScore Reviews™ (1)
93% Would Recommend
Latest Review 11 months ago
Madison, AL 35758
105.5 miles away
Review for Crest Cadillac Collision Center
David H. on 07/23/2011
David said he was not satisfied with the quality of the repair because they dismantled the hydraulics for the retractable top and it was not put back together correctly. He was not kept adequately informed during the repair process, he had to make all contact with them to receive any information. He was not satisfied with this businesses communication and would not recommend this business for the reasons mentioned and because nobody owned up to making the mistake on his vehicle. The biggest issue he has is that he has to return to this business for a third time to have it fixed or just take it to a Mercedes dealership.
Service Date: 06/30/2011
Review Created: 07/23/2011
Carl T. at Crest Cadillac Collision Center responded on 07/28/2011
We apologize for the problems and will do what ever it takes to get them resolved.