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Crest Cadillac Collision Center

Average Score
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
2.1
(13 Reviews)
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Business Details

About

Full Service collision repair shop, Crest Cadillac services Nashville and the entire middle Tennessee area. We are a BMW, Mercedes Benz, Honda, Audi and GM certified repair shop. We repair all make and all models and we have a life time warranty for as long as you own your car! Full Service collision repair shop, Crest Cadillac services Nashville and the entire middle Tennessee area. We are a BMW, Mercedes Benz, Honda, Audi and GM certified repair shop. We repair all make and all models and we have a life time warranty for as long as you own your car!

Categories
Auto Body, Body Shop, Collision Repair
Contact
(615) 242-4242

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* No Time Zone provided
2121 Rosa L Parks Blvd. Nashville , TN 37228
Crest Cadillac Collision Center's Reviews
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
2.1
(13 Reviews)

BB
Brad B.
TN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/26/2011
verified customer Verified Customer
Category: Collision
Brad said he was not satisfied with the quality of the repair because they did not finish the repair. The interior dash and the body frame by the windshield is still damaged. It took 1 month longer, but he does not know the reason why it was delayed. He was not kept informed because he had to call himself most of the time. He does not know why they did not keep him informed. That is also the reason why he was not satisfied with the personnel and communication. He does not know why he was not satisfied with the person who prepared his estimate. He said he didn't have a pleasant experience overall. Those are also the reasons why he would not recommend this business to others.
Not Recommended
Carl T. from Crest Cadillac Collision Center responded on 07/28/2011 02:01 PM
Brad I want to apologize for the bad experience. I know that we have a dash cluster on order that has not yet arrived. We along with every other collision center in the south east have been completely overloaded with work due to the hail storms in Knoxville and Nashville. Your experience is not typical of the normal service that provide under normal work loads. We are working hard to resolve your issues as well as many of our other customers.
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