ReScore Reviews™ (1)
93% Would Recommend
Latest Review 9 months ago
Review for Crest Cadillac Collision Center
Mark J. on 10/08/2015
Spoke with Amanda. She said she was satisfied with the hood, but not satisfied with the overall experience because of the work. She had to have the insurance company go look at the vehicle. The business communicated they would have a professional business replace the headliner, but one of the mechanics did it. The mechanic left greasy fingerprints all over the headliner and airbags. Bubbles were left in the paint work and they painted over speakers. That should have been buffed out. They told her one of the repairs would be covered by the insurance company, but it was not. She had to pay extra money for the rental vehicle and that was two additional days.
Service Date: 09/30/2015
Review Created: 10/08/2015
This review was collected via phone interview by Customer Research Inc.