ReScore Reviews™ (1)
93% Would Recommend
Latest Review 9 months ago
Review for Crest Cadillac Collision Center
Larry R. on 01/26/2016
Larry said the quality of work at this business is good, and this is his third experience with them. However, they are not very good at communicating or managing expectations. On this visit, they actually did not complete the service, and that required him to return to them with his vehicle and follow up with a couple of other people to get his vehicle fixed. His vehicle was delayed one day, but it was not completed, and it had taken a couple more days to sort that out. He stated that he thought the estimate was accurate, which is why he was surprised when they did not complete all of the service as covered in the estimate. All of the employees were nice. He will probably not recommend them, but he will go back to them. There are not a lot of options for him to receive service and their work is good.
Service Date: 01/25/2016
Review Created: 01/26/2016
This review was collected via phone interview by Customer Research Inc.