ReScore Reviews™ (1)
93% Would Recommend
Latest Review 9 months ago
Review for Crest Cadillac Collision Center
Brittany S. on 02/03/2016
Brittany said at first they were a little hard to work with, and they were not very friendly. She stated at first, she was feeling insecure, and uneasy. It got better during the process, it just took a very long time. Her vehicle was delayed about 2 and a half weeks. They had received different parts, than the ones that were ordered. Then they had to be reordered. One of their employees was out sick. She was not kept well informed during the repair. She had to make most of the contact with them. She was unsure about the communication, because she had to keep calling them to find out if her vehicle was ready. She mentioned she would use this business again, because her vehicle looks brand new.
Service Date: 01/29/2016
Review Created: 02/03/2016
This review was collected via phone interview by Customer Research Inc.