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Crest Cadillac Collision Center

Average Score
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
2.1
(13 Reviews)
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Score Details

5 stars
23%
4 stars
<1%
3 stars
<1%
2 stars
15%
1 star
61%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

About

Full Service collision repair shop, Crest Cadillac services Nashville and the entire middle Tennessee area. We are a BMW, Mercedes Benz, Honda, Audi and GM certified repair shop. We repair all make and all models and we have a life time warranty for as long as you own your car! Full Service collision repair shop, Crest Cadillac services Nashville and the entire middle Tennessee area. We are a BMW, Mercedes Benz, Honda, Audi and GM certified repair shop. We repair all make and all models and we have a life time warranty for as long as you own your car!

Categories
Auto Body, Body Shop, Collision Repair
Contact
(615) 242-4242
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* No Time Zone provided
2121 Rosa L Parks Blvd. Nashville , TN 37228
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Crest Cadillac Collision Center's Reviews
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
2.1
(13 Reviews)
Write a Review
Recent Reviews
CS
Caroline S.
TN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/02/2013
verified customer Verified Customer
Category: Collision
Caroline said they lied to her several times and she was not happy with the business and service. One of the employees's had the flu and couldn't repair the vehicle. They said the insurance company had not responded, but decided to call them instead. The insurance agent was there and the business said he was not there. She was told it was in the paint shop and it wasn't. It took 15 days longer than expected for $3,000 worth of work, but she did not elaborate on what caused the delay. She had to demand to speak to the business office manager. He was nice and she got her vehicle back. She would not recommend the business due to the reasons mentioned.
Not Recommended
Carl T. from Crest Cadillac Collision Center responded on 04/12/2013 07:40 AM
Caroline I know this was very frustrating to you as it was for us. We did have several associates come down with the flu, I was just glad that we didn't have to simply shut our business down as many schools had to do during this time. It was odd that your insurance company wrote their original estimate for half of the damages, but our job is to make sure that all needed repairs are identified and repaired. I am glad that we were able to repair your car to your satisfaction and I do apologize for the time frame delays.
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