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Crest Cadillac Collision Center

Average Score
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
2.1
(13 Reviews)
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Score Details

5 stars
23%
4 stars
<1%
3 stars
<1%
2 stars
15%
1 star
61%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

About

Full Service collision repair shop, Crest Cadillac services Nashville and the entire middle Tennessee area. We are a BMW, Mercedes Benz, Honda, Audi and GM certified repair shop. We repair all make and all models and we have a life time warranty for as long as you own your car! Full Service collision repair shop, Crest Cadillac services Nashville and the entire middle Tennessee area. We are a BMW, Mercedes Benz, Honda, Audi and GM certified repair shop. We repair all make and all models and we have a life time warranty for as long as you own your car!

Categories
Auto Body, Body Shop, Collision Repair
Contact
(615) 242-4242
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* No Time Zone provided
2121 Rosa L Parks Blvd. Nashville , TN 37228
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Crest Cadillac Collision Center's Reviews
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
2.1
(13 Reviews)
Write a Review
Recent Reviews
DD
Daryl D.
Tennessee
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/09/2013
verified customer Verified Customer
Category: Collision
Daryl said that the business was supposed to replace one of his tires but did not. He found that the tire was just rotated to the back of the vehicle like the business was trying to hide it. The repairs took 16 days longer than he expected due to extra parts having to be ordered. He was given the runaround by the personnel when it came to trying to get a definite delivery date. Due to this experience, he will not recommend the business.
Not Recommended
Carl T. from Crest Cadillac Collision Center responded on 04/12/2013 07:12 AM
This was an unfortunate problem, your insurance company did not approve the replacement of the tire in their intial estimate. They only approved it after both you and I contacted them with the complaint after you took delivery of your car. We never charged for a tire and yes we did rotate it to the rear of the car for safety reasons. The good news is by us working together, we now have the approval to replace the tire. I do wish that we had the authority to spend insurance companies money, but the fact is we do not. The delays were also created in part by the insurance company and also numerous parts orders. With all of the unknown's it is next to impossible to give an exact delivery date. We do apologize for the issues that this wreck has caused you and your family.
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