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Crest Cadillac Collision Center

Average Score
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
2.1
(13 Reviews)
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Business Details

About

Full Service collision repair shop, Crest Cadillac services Nashville and the entire middle Tennessee area. We are a BMW, Mercedes Benz, Honda, Audi and GM certified repair shop. We repair all make and all models and we have a life time warranty for as long as you own your car! Full Service collision repair shop, Crest Cadillac services Nashville and the entire middle Tennessee area. We are a BMW, Mercedes Benz, Honda, Audi and GM certified repair shop. We repair all make and all models and we have a life time warranty for as long as you own your car!

Categories
Auto Body, Body Shop, Collision Repair
Contact
(615) 242-4242

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* No Time Zone provided
2121 Rosa L Parks Blvd. Nashville , TN 37228
Crest Cadillac Collision Center's Reviews
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
2.1
(13 Reviews)

SM
Stephanie M.
Tennessee
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/16/2013
verified customer Verified Customer
Category: Collision
Stephanie said they were dishonest with her about the work being completed. She was not told that her vehicle would not be ready until she got there and does not know why. She did not elaborate further as to the length of the delay. There was no communication at all. That was a real inconvenience for her so she will not recommend this place of business. She said she thinks the person who did the estimate was dishonest as well.
Not Recommended
Carl T. from Crest Cadillac Collision Center responded on 05/20/2013 07:02 AM
Mrs. Moore I am very sorry that you feel the way you do. You have said that we were dishonest, I say we tried to tell you the truth and you called the truth an excuse! The truth is that your car was delayed one day due to one of our painter's 3 year old daughter had a massive cancer tumor removed. Thank God that she is now okay and cancer free! Due to the one day delay we paid for your rental for 5 days because your schedule wouldn't allow you to pick up your car until Friday even though it was ready on Tuesday. We also discounted your repairs by $300.00 to offset your inconvience of diriving here on a Monday before receiving a call saying your car was ready. Hopefully you want need our services again as the body shop repairs aren't like having your oil changed.
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