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Crest Cadillac Collision Center

Average Score
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
2.1
(13 Reviews)
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Score Details

5 stars
23%
4 stars
<1%
3 stars
<1%
2 stars
15%
1 star
61%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

About

Full Service collision repair shop, Crest Cadillac services Nashville and the entire middle Tennessee area. We are a BMW, Mercedes Benz, Honda, Audi and GM certified repair shop. We repair all make and all models and we have a life time warranty for as long as you own your car! Full Service collision repair shop, Crest Cadillac services Nashville and the entire middle Tennessee area. We are a BMW, Mercedes Benz, Honda, Audi and GM certified repair shop. We repair all make and all models and we have a life time warranty for as long as you own your car!

Categories
Auto Body, Body Shop, Collision Repair
Contact
(615) 242-4242
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* No Time Zone provided
2121 Rosa L Parks Blvd. Nashville , TN 37228
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Crest Cadillac Collision Center's Reviews
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
2.1
(13 Reviews)
Write a Review
Recent Reviews
RB
Richard B.
TN
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/03/2011
verified customer Verified Customer
Category: Collision
Richard said he rated his overall experience with the business low because they do good work but there was one person who was rude. The office manager needs improvement. He was not given an estimated time on when his vehicle was going to be ready and he needed his vehicle. He was not kept adequately informed during the repair process he did not elaborate on a reason why. He was not satisfied with the thoroughness of the person who prepared his estimate because of their attitude. He will never go to the business again. He was not satisfied with the way he was treated by the personnel because most of them were professional but there was one who was like a bad apple to spoil the rest of the bunch but the others were nice. He was not satisfied with the shops communication and would not recommend this facility to others because of the reasons already stated.
Not Recommended
This review was collected via phone interview by Customer Research Inc.
Carl T. from Crest Cadillac Collision Center responded on 05/09/2011 06:36 AM
Richard, I am very sorry for the bad apple that spoiled your visit with Crest Cadillac Collision Center. We strive to provide the best customer service in our industry and this is not a norm in our business model. Please accept my apology and know that I am doing everything that I can to resolve this issue.
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