ReScore Reviews™ (1)
93% Would Recommend
Latest Review 9 months ago
Review for Crest Cadillac Collision Center
Norma K. on 04/11/2014
Spoke with Norma's husband. He said he had ordered a bra for the vehicle and it took a couple of times to get it on. He called and spoke with Stephanie, she told him that the parts were there but when he arrived on the 23rd he was told they could not find them. They then had to reorder the parts. It came in and they put it on, but when he came in to pick up his vehicle 2 days later, he was not happy with it. There was residue underneath the bra. He asked for a refund, which they sent him. The molding was okay. Everyone was very courteous except when he called on Friday, the lady he spoke with told him he did not even go look. He was not satisfied with the communication for reasons mentioned. Due to this experience he would not recommend this business.
Service Date: 03/26/2014
Review Created: 04/11/2014
This review was collected via phone interview by Customer Research Inc.