ReScore Reviews™ (1)
93% Would Recommend
Latest Review 6 months ago
Louisville, KY 40207
156.4 miles away
08/21/2015 - "Never again!"
"I took 2 cars back to back for minor body damage. Both cars took longer than estimated and had things..."
Review for Crest Cadillac Collision Center
Tara P. on 05/16/2011
Tara said it took 1 week longer than the promise set date. She does not know the reason why she was not kept informed. They gave her updates only when she called. That is also the reason why their communication can use a little improvement.
Service Date: 04/28/2011
Review Created: 05/16/2011
This review was collected via phone interview by Customer Research Inc.
Carl T. at Crest Cadillac Collision Center responded on 05/18/2011
Tara, I appologize for the delays, we found additional damages. This should have been explained to you by our shop and your insurance company. I will speak to our associates and try to do a better job. Thanks for the opportunity to serve your needs!