Crest Cadillac Collision Center

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1915 Reviews

ReScore Reviews™ (1)

Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
93% Would Recommend
Latest Review 6 months ago

Review for Crest Cadillac Collision Center
Tara P. on 05/16/2011
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Tara said it took 1 week longer than the promise set date. She does not know the reason why she was not kept informed. They gave her updates only when she called. That is also the reason why their communication can use a little improvement.
Category: Collision
Service Date: 04/28/2011
Review Created: 05/16/2011
This review was collected via phone interview by Customer Research Inc.
Carl T. at Crest Cadillac Collision Center responded on 05/18/2011
Tara, I appologize for the delays, we found additional damages. This should have been explained to you by our shop and your insurance company. I will speak to our associates and try to do a better job. Thanks for the opportunity to serve your needs!