ReScore Reviews™ (1)
93% Would Recommend
Latest Review 9 months ago
Review for Crest Cadillac Collision Center
Ashley A. on 04/13/2012
Ashley said she was not completely satisfied with her overall experience because there was a communication problem. Her vehicle was two days late because there was more work to be done. They did not call her, she had to call them to get updated. They should have called her.
Service Date: 03/22/2012
Review Created: 04/13/2012
This review was collected via phone interview by Customer Research Inc.
Carl T. at Crest Cadillac Collision Center responded on 04/26/2012
We do apologize for the lack of communication, we had two of our estimators that had a bad accident. This left us with a skeleton crew. The insurance company wrote the estimate and a supplement we required to get your vehicle repaired properly. We do hope that the repairs met your expectations and we appreiciate your business.