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Crest Cadillac Collision Center

Average Score
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
2.1
(13 Reviews)
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Business Details

About

Full Service collision repair shop, Crest Cadillac services Nashville and the entire middle Tennessee area. We are a BMW, Mercedes Benz, Honda, Audi and GM certified repair shop. We repair all make and all models and we have a life time warranty for as long as you own your car! Full Service collision repair shop, Crest Cadillac services Nashville and the entire middle Tennessee area. We are a BMW, Mercedes Benz, Honda, Audi and GM certified repair shop. We repair all make and all models and we have a life time warranty for as long as you own your car!

Categories
Auto Body, Body Shop, Collision Repair
Contact
(615) 242-4242

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* No Time Zone provided
2121 Rosa L Parks Blvd. Nashville , TN 37228
Crest Cadillac Collision Center's Reviews
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
2.1
(13 Reviews)

JJ
Jamie J.
Tennessee
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/02/2014
verified customer Verified Customer
Category: Collision
Jamie said the quality of the repair was great. She experienced a lot of miscommunication issues with this facility. An employee called her on Friday and told her she could bring her vehicle in on Monday and that everything was settled with the insurance company. After she dropped her vehicle off, he called her two hours later and told her that her vehicle would have to sit there for a whole day because they in fact had not received settlement of her claim with the insurance company. She asked the representative why she was told to take it in the first place. There was a lot of back and forth that took place between her and this facility after that. They just seemed very disorganized to her. They were not sure what was going on. She had to keep calling them to find out the status of her vehicle. She called them on a Wednesday, to touch base with them and to see if everything had finally been settled with the insurance company. The employee she spoke with over the phone, who was also the person responsible for preparing her estimate, was not even aware her vehicle was there. He was not engaging at all. This information had not been communicated to him for whatever reason. He was the same person who handled everything else for her at this facility.
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