Business Solutions
SureCritic / Auto Body / Crest Cadillac Collision Center
business image

Crest Cadillac Collision Center

Average Score
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
2.1
(13 Reviews)
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
23%
4 stars
<1%
3 stars
<1%
2 stars
15%
1 star
61%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

About

Full Service collision repair shop, Crest Cadillac services Nashville and the entire middle Tennessee area. We are a BMW, Mercedes Benz, Honda, Audi and GM certified repair shop. We repair all make and all models and we have a life time warranty for as long as you own your car! Full Service collision repair shop, Crest Cadillac services Nashville and the entire middle Tennessee area. We are a BMW, Mercedes Benz, Honda, Audi and GM certified repair shop. We repair all make and all models and we have a life time warranty for as long as you own your car!

Categories
Auto Body, Body Shop, Collision Repair
Contact
(615) 242-4242
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* No Time Zone provided
2121 Rosa L Parks Blvd. Nashville , TN 37228
Get Directions
Crest Cadillac Collision Center's Reviews
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
2.1
(13 Reviews)
Write a Review
Recent Reviews
AD
Ann D.
TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2012
verified customer Verified Customer
Category: Collision
Ann explained she will need to bring her vehicle back in on Monday for a barely noticeable dent on the hood and some scuffing on a headrest. She already spoke to Carl about these issues and he invited her to come back so he could take a look at them and make things right. She already told Fred Duke from Allstate this business was very honest and wonderful and she was really impressed. When she received her vehicle back, it had been detailed inside and out, had no smudges, a vacuumed floorboard with mats lifted up. Cleaning her vehicle added extra polish to her experience. Being kept updated and the communication weren't as efficient, because the man helping Carl was too busy to call her back and she left many messages. She suggested they could use another person to triage the calls, because they were so busy they were standing up and taking bites between phone calls. There was a 1 or 2 day delay while Allstate had to authorize a supplemental repair. Before coming to this business, she called two businesses on Murfreesboro road and was left on hold or told they were too busy. When she went to Coal Springs Toyota, they quoted her $6,000 for the repairs and displayed a 5 foot tall sign stating they weren't responsible damage, fire, or theft for the vehicles while they were working on them. She then contacted Dent Wizard, and they gave her a choice of businesses to go to.
Recommended
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.