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Crest Cadillac Collision Center

Average Score
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
2.1
(13 Reviews)
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Score Details

5 stars
23%
4 stars
<1%
3 stars
<1%
2 stars
15%
1 star
61%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

About

Full Service collision repair shop, Crest Cadillac services Nashville and the entire middle Tennessee area. We are a BMW, Mercedes Benz, Honda, Audi and GM certified repair shop. We repair all make and all models and we have a life time warranty for as long as you own your car! Full Service collision repair shop, Crest Cadillac services Nashville and the entire middle Tennessee area. We are a BMW, Mercedes Benz, Honda, Audi and GM certified repair shop. We repair all make and all models and we have a life time warranty for as long as you own your car!

Categories
Auto Body, Body Shop, Collision Repair
Contact
(615) 242-4242
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* No Time Zone provided
2121 Rosa L Parks Blvd. Nashville , TN 37228
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Crest Cadillac Collision Center's Reviews
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
2.1
(13 Reviews)
Write a Review
Recent Reviews
KW
Kyle W.
TN
ReScore Review™
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/20/2011
verified customer Verified Customer
Category: Collision
Kyle said that this business did resolve everything to his satisfaction. He mentioned that they sent the vehicle back through paint, body and dent repair and provided him with transportation during the process. He stated that they could have gotten a rating of 5 by getting the work done correctly in the time promised on the first and second visits. He said that there were some issues but in the end they did a lot to make sure he was happy, comfortable and taken care of.
Recommended
This review was collected via phone interview by Customer Research Inc.
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/10/2011
Category: Collision
Kyle said that it was a long and difficult road to get things done. He mentioned that he was eventually happy with the work. He added that the vehicle was a week late due to parts delays and paint issues. He stated that when he called every day they told him the vehicle would be ready the next day but kept him updated on what was going on. He said that he was very happy with how they treated him because they bent over backwards to get the work done in a time crunch and did a lot to work with him and time constraints. He also appreciated them getting him a loaner vehicle. He mentioned that it was a long and frustrating process but they made it right in the end. He added that they worked hard to get it right. He stated that they were highly recommended by a lot of people.
Not Recommended
This review was collected via phone interview by Customer Research Inc.
Carl T. from Crest Cadillac Collision Center responded on 06/16/2011 07:01 AM
Kyle it was very unfortunate that your new truck was destroyed by the hail storms in Knoxville TN. This type of damage is never fun and to have it happen just two weeks before a move to another state makes it worse. I am glad that we were able to complete your repairs before your moving deadline. It does make my heart sad that you would not refer our business as we did complete a 30 day repair in two weeks. I am glad that you are happy with the repairs and truthfully that is all that matters. If you are ever in Nashville again and need our services we will be here for you. Thanks for the opportunity to serve you. Carl Tinch
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