Crossroads Hyundai at Centerra


Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

459 Reviews

ReScore Reviews™ (21)

ReScore
Overall Rating 4.38095/5Overall Rating 4.38095/5Overall Rating 4.38095/5Overall Rating 4.38095/5rating 4.38095
Original
Overall Rating 1.6190476/5rating 1.6190476rating 1.6190476rating 1.6190476rating 1.6190476
92% Would Recommend
100% Business Response
Latest Review about 11 hours ago
Ralph A. on 06/27/2017
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"Routine Service "
Young man at the counter was helpful and was keeping track of what was happening.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/27/2017 06:41 PM
Alberto N. on 06/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very friendly, get the job done on time ."
Yes
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 06/21/2017
Service Type: Maintenance
Review Created: 06/23/2017 12:29 PM
Camden I. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great staff! "
Awesome dealership, love how they always find time to accommodate me and get my car fixed up quickly and under warranty!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/20/2017
Service Type: Repair
Review Created: 06/22/2017 10:24 AM
Verified Customer on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"See comments."
The reason I said no to routine maintenance is because my daughter works on my car.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/20/2017
Service Type: Repair
Review Created: 06/22/2017 10:18 AM
Verified Customer on 06/21/2017
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"Great service, reasonable prices "
I'm always satisfied with the customer service, the car service, and the reasonable prices at Crossroads Hyundai.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/21/2017 01:38 PM
Kenneth F. on 06/21/2017
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"Complete customer service"
Crossroads is always satisfactory.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/19/2017
Service Type: Repair
Review Created: 06/21/2017 09:44 AM
Barbara H. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service , friendly, knowledgeable, people, clean waiting area"
..........
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/16/2017
Service Type: Repair
Review Created: 06/20/2017 12:11 PM
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Jason S. at Crossroads Hyundai at Centerra responded on 06/21/2017

Thank you for taking the time for the survey. We value your opinion.

Jason Shaffer
Service Manager
Crossroads Hyundai

Verified Customer on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Quick oil change and they washed it too.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/19/2017 03:22 PM
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Jason S. at Crossroads Hyundai at Centerra responded on 06/21/2017

Thank you for your response. We appreciate your business.

Jason Shaffer
Service Manager
Crossroads Hyundai

Robert T. on 06/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Same excellent service for 8 years now!"
We always get the best treatment for us and for our Sonata, and wouldn't consider going elsewhere. The waiting area is comfortable -- but enough with the golf magazines, already!!
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 06/13/2017
Service Type: Maintenance
Review Created: 06/18/2017 06:45 PM
Fd817e8f55a26f335f7f18aa2d55ff97?s=28
Jason S. at Crossroads Hyundai at Centerra responded on 06/19/2017

Thank you for taking the time to respond to our survey. Your opinion is very important to us. We greatly appreciate your business.

Jason Shaffer
Service Manager
Crossroads Hyundai

Verified Customer on 06/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Honest service and nice facility"
Crossroads Hyundai has always treated me fair and never pushy if I need to defer something for a oil change period.
Vehicle: 2011 HYUNDAI SONATA
Category: Service
Service Date: 06/12/2017
Service Type:
Review Created: 06/16/2017 02:04 PM
Fd817e8f55a26f335f7f18aa2d55ff97?s=28
Jason S. at Crossroads Hyundai at Centerra responded on 06/19/2017

We really appreciate your business.  Thank you for your feedback


Jason Shaffer
Service Manager
Crossroads Hyundai

Robert B. on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Na"
Na
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 06/13/2017
Service Type: Maintenance
Review Created: 06/15/2017 04:14 PM
Donna O. on 06/14/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service department was friendly."
While the service department was friendly, I felt the Hyundai Corporation should have paid for the repair as it was an issue that was happening to many of the Santa Fe models. Mine is a 2007 and I know of another 2009 model.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 06/05/2017
Service Type: Maintenance
Review Created: 06/14/2017 07:43 PM
Shelley H. on 06/12/2017
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"Hyundai"
Everyone seems to care
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/08/2017
Service Type: Repair
Review Created: 06/12/2017 10:36 AM
Svend A. on 06/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"on time"
Exelent
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 06/06/2017
Service Type: Maintenance
Review Created: 06/11/2017 04:20 PM
Verified Customer on 06/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome "
Always a pleasure.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 06/05/2017
Service Type: Repair
Review Created: 06/09/2017 07:03 PM
PHILIP T. on 06/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks for the great service"
While on a trip out west our service maintenance light came on. We called for service and they got us in and we could continue our trip without worry.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/06/2017
Service Type: Maintenance
Review Created: 06/09/2017 06:33 PM
Elaine S. on 06/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Gas gauge sensor common in Hyundais."
Good pepple prompt service with best quote for the job. The dealership was great but not happy to have had the gas gauge failure that is common in Hyundais.and being forced to repair it by Colorado,, so they could perform an emission test that I had determined unnecessary for the cost. How about a recall?
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 06/07/2017
Service Type: Maintenance
Review Created: 06/09/2017 10:11 AM
Connie M. on 06/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Location and people"
Good job
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/05/2017
Service Type: Repair
Review Created: 06/08/2017 06:23 AM
Laurie K. on 06/05/2017
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"Excellent service"
I love my new Ionic Hybrid Blue, and Crossroads provided great service. I will be happy to give them my business in the future.
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 05/25/2017
Service Type: Maintenance
Review Created: 06/05/2017 11:36 AM
Kristi H. on 06/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service dept. is the greatest by far"
I'm always treated great.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 05/31/2017
Service Type: Maintenance
Review Created: 06/02/2017 10:55 AM
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