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Auto Express Tire Pros

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,156 Reviews)
89
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
89
Net Promoter Score ®

Business Details

About

Auto Express Tire Pros is conveniently located in Santa Cruz, California. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Auto Express Tire Pros is conveniently located in Santa Cruz, California. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Repair, Tire Sales and Repair, Car Maintenance
Contact
(831) 462-3323

Business Hours

Mon
8:30 AM - 5:00 PM
Tue
8:30 AM - 5:00 PM
Wed
8:30 AM - 5:00 PM
Thu
8:30 AM - 5:00 PM
Fri
8:30 AM - 5:00 PM
Sat
8:30 AM - 3:00 PM
Sun
closed
* Pacific Time (US & Canada)
2842 Soquel Ave Santa Cruz, CA 95062-1411
Auto Express Tire Pros' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,156 Reviews)

MS
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Morgan S.
Capitola, CA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/24/2016
verified customer Verified Customer
Customer Value to staff? Zero.
Lots os places one could go to get a new battery, but I decided to see if they could replace for me. I had been there for service before & while they weren't very friendly, they were quick. Pulled up to the bay wanting to ask what options they had, but was just waived in. The service tech finally asked what I needed. "Oh, ok, pull up over there." I did. Then waited. Nothing. Finally I got out, walked to the tech and ask if I should leave it running since it wouldn't start once shut off. "Yeah, leave the keys in it." Umm, ok, what new batteries do you carry? He seemed annoyed. "We only have one brand in stock - that's it." Ok... Is there a warranty? "I think it's 5 years", and he abruptly turned and went to the next customer. No price, no warranty check, and rude. But I'd already placed my car in the outer bay, so I headed to the office, hoping the next person would be more helpful. Right after processing my payment (a friendlier fellow), their computer locked up. No warranty printed. No offer even to mail it to me. So a return trip is now necessary. It's great that these guys are fast, but after visiting dor service and 4 new tires, I would think repeat customers would have more value to them. Just a moment of being thorough, answering simple questions, goes a long way.
Not Recommended
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