Custom Performance Center-Auto Repair & Towing


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

205 Reviews

99% Would Recommend
84% Business Response
Latest Review 4 days ago
Timothy J. on 08/17/2017
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"Great Service"
Your shop was recommended by a close friend. I must say everything went great!! Staff is fantastic and yes I got fantastic service. I will be recommending to my friends!
Vehicle: Ford Mustang
Service Date: 08/16/2017
Review Created: 08/17/2017 05:42 AM
Beverly S. on 08/17/2017
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Beverly said they do a good job.
Vehicle: Ford Escape
Category: Service
Service Date: 08/15/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
JACK B. on 08/07/2017
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"Unknown noise"
I had a loud undetermined noise recently that appeared to be coming from the engine compartment of my 1997 Ram 1500. Took it to CPC and they figured out it was the AC Clutch, Mike and crew fixed the issue I got it back and it runs great, no noise whatsoever and ice cold AC! Thanks for keeping my truck running solid Mike, much appreciated!
Vehicle: Dodge Pickup
Service Date: 08/03/2017
Review Created: 08/07/2017 04:06 AM
WAYNE J. on 08/06/2017
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"Friendly people "
Great people and no complaints about they're work. Above and beyond what's called for 😎
Vehicle: Chevrolet S10 Pickup
Service Date: 07/14/2017
Review Created: 08/06/2017 08:25 AM
Richard B. on 08/04/2017
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"Very friendly "
I would definitely recommend Custom Performance, mechanic took the time to answer my questions while we looked underneath my vehicle while it was up on the lift.
Vehicle: Chevrolet Corvette
Service Date: 08/03/2017
Review Created: 08/04/2017 05:24 PM
Sharon B. on 07/28/2017
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Sharon said she likes the service.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 07/10/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Windie J. on 07/28/2017
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Windie said the business went out of their way to help her. She gives thanks for their professionalism.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 07/26/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Robert A. on 07/21/2017
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Robert said the business always does a good job. He has already recommended them to family and friends. They are helpful and he always has a good experience.
Vehicle: Dodge Dakota
Category: Service
Service Date: 07/07/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
ASHTON T. on 07/20/2017
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"Best shop in town"
I have been going to CPC since 2004, and I recently moved. I still drive a hour to the place I trust with my cars.
Vehicle: Scion xB
Service Date: 07/14/2017
Review Created: 07/20/2017 06:11 PM
Mike & Barbara W. at Custom Performance Center-Auto Repair & Towing responded on 07/22/2017

We appreciate the years of allowing us to service your vehicles.

DEBORA S. on 07/20/2017
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"Once again - short turn around. conveient time and resoanable price."
Once again - short turn around. convenient time and reasonable price. I will return within another 3 months or sooner. Oh by the way - the entire staff male AND female can talk cars. Very helpful ladies when you can understand what they are saying even if you don't have the foggiest idea about what is under the hood or else where on your car.
Vehicle: Nissan Rogue
Service Date: 07/18/2017
Review Created: 07/20/2017 12:12 PM
Mike & Barbara W. at Custom Performance Center-Auto Repair & Towing responded on 07/22/2017

Thank You again for all the years of repeat business!

DAVID B. on 07/20/2017
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"Friendly atmosphere."
Did a great job on my repairs, good communication and worked well with the needs of my repair's.👍
Vehicle: Chevrolet Cobalt
Service Date: 07/18/2017
Review Created: 07/20/2017 01:38 AM
Mike & Barbara W. at Custom Performance Center-Auto Repair & Towing responded on 07/22/2017

We appreciate the opportunity!

SUSANNE K. on 07/10/2017
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"Very personal customer service"
Thank you for being you and thank you for what you do!
Vehicle: Honda CR-V
Service Date: 07/01/2017
Review Created: 07/10/2017 06:43 AM
Mike & Barbara W. at Custom Performance Center-Auto Repair & Towing responded on 07/22/2017

We appreciate you!

Aaron L. on 07/10/2017
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Aaron said they did a good job but he is still having the same issue. He plans to return when he has time. He is looking for resolution.
Vehicle: Acura MDX
Category: Service
Service Date: 07/03/2017
Review Created: 07/10/2017
This review was collected via phone interview by Customer Research Inc.
Mike & Barbara W. at Custom Performance Center-Auto Repair & Towing responded on 07/22/2017

We will get it figured out! Thank you for the opportunity!

Judy T. on 06/30/2017
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Judy said the business took her in when they were busy and they changed her oil.
Vehicle: GMC Acadia
Category: Service
Service Date: 06/26/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Mike & Barbara W. at Custom Performance Center-Auto Repair & Towing responded on 07/22/2017

Thank You for the opportunity!

JACK B. on 06/26/2017
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"Pesky Leak"
Was having a very sporadic transmission leak, called Mike and took the car to CPC. The guys found a few rust spots on the transmission pan that showed a hole once they cleaned it. Replaced the pan and haven't noticed any problems since.
Vehicle: Chrysler 300
Service Date: 06/03/2017
Review Created: 06/26/2017 09:16 AM
Mike & Barbara W. at Custom Performance Center-Auto Repair & Towing responded on 07/22/2017

Cant say Thank You enough to the Byrd family for years of allowing us to service their vehicles.

Brandon L. on 06/24/2017
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Brandon said this business helps him out a lot.
Vehicle: Ford Mustang
Category: Service
Service Date: 06/22/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Mike & Barbara W. at Custom Performance Center-Auto Repair & Towing responded on 07/22/2017

Thank you for choosing us.

Kelly H. on 06/23/2017
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Kelly said after her service visit, another issue came up with her vehicle, and this business corrected it right away.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 06/21/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Mike & Barbara W. at Custom Performance Center-Auto Repair & Towing responded on 07/22/2017

We appreciate the opportunity to service your vehicle!

SUSANNE K. on 06/09/2017
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"customer service"
You sent me to the Honda dealer and it was hard to swallow just how rude they were.
Vehicle: Honda CR-V
Service Date: 05/26/2017
Review Created: 06/09/2017 04:15 AM
Mike & Barbara W. at Custom Performance Center-Auto Repair & Towing responded on 06/12/2017

Sorry, some stuff they just dont allow the independant shops to do. We try to do the best we can! 

Shawn T. on 06/03/2017
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Shawn said everything was great, and they do excellent work.
Vehicle: GMC Yukon XL
Category: Service
Service Date: 05/31/2017
Review Created: 06/03/2017
This review was collected via phone interview by Customer Research Inc.
Mike & Barbara W. at Custom Performance Center-Auto Repair & Towing responded on 06/05/2017

We apprecite the opportunity to service your vehicles!

TERRY B. on 05/31/2017
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"Work on my Mustang"
Outstanding shop, awesome service, polite professional employees and really fair pricing on their work. Took care of my car like it was theirs, kept in contact while working on it and completed the work in the timeframe they said they would. Good HONEST shop. Thanks
Vehicle: Ford Mustang
Service Date: 05/30/2017
Review Created: 05/31/2017 12:50 PM
Mike & Barbara W. at Custom Performance Center-Auto Repair & Towing responded on 06/05/2017

Thank you for the great review & the opportunity to service your vehicle!

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