D & D Automotive Repair


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

374 Reviews

99% Would Recommend
Latest Review 13 days ago
Jim P. on 07/09/2017
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"Quality service."
The reminder I get from your computer about certain things I don't know about, really helps me to keep my vehicle running properly. Also I appreciate the attention given to small problems with the vehicle.
Vehicle: Ford Econoline
Service Date: 07/07/2017
Review Created: 07/09/2017 07:05 AM
Denise B. at D & D Automotive Repair responded on 07/19/2017

I am glad that our reminder service is working for you. We like to keep customers informed of services to keep you running at tip top performance.  Thanks for taking the time to send us a review.

Denise Books
owner
262-524-1991
carol m. on 06/29/2017
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"Awesome and trustworthy!!"
Had my car towed in after the brakes went out. High mileage on the car, so wanted the minimum amount of work done to get me back on the road. Steve and his crew did just that, and had a loaner car for me too. I will be back for all my service needs!!! Thanks so much!!
Vehicle: Hyundai Elantra
Service Date: 06/26/2017
Review Created: 06/29/2017 07:49 AM
Denise B. at D & D Automotive Repair responded on 07/19/2017

Thank you for trusting us with your vehicle.  We look forward to helping in the future.

Denise Books
owner
262-524-1991
Barb S. on 06/23/2017
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"Customer service is wonderful"
Everyone is so very friendly and helpful, and I don't feel that I'm ignored because I'm a woman.
Vehicle: Honda Accord
Service Date: 06/21/2017
Review Created: 06/23/2017 09:03 PM
Denise B. at D & D Automotive Repair responded on 07/19/2017

Thank you for your kind words.  We appreciate your business.

Denise Books
owner
262-524-1991
Jeanette H. on 06/20/2017
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Jeanette said this business is awesome, and courteous. They kept her informed during the work. They helped her decide what to fix now and what could wait. She also thanks them for being so kind and understanding. She will recommend them to anyone who asks.
Vehicle: Chevrolet Tracker
Category: Service
Service Date: 06/16/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Karen M. on 06/20/2017
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Karen said this business is the best. She wouldn't take her vehicle anywhere else.
Vehicle: Buick LeSabre
Category: Service
Service Date: 06/15/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Mathew M. on 06/14/2017
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Mathew said they were very polite and the customer service was very good.
Vehicle: Ford Taurus
Category: Service
Service Date: 06/05/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Tyler A. on 06/14/2017
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Tyler said he would recommend this business for service.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 06/12/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Kristin A. on 06/13/2017
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"Frustrated"
I was recently in to get my tires / brakes rechecked after getting my rotors / brakes / tires replaced. Since getting fixed my brakes had been squeaking and my tire started to sound like a bicycle wheel with a 'thingy' on it that when you ride 'tics'. Well, I tried to take it back to have them re-look at it - they reportedly took everything apart and redid it; however, it's still not fixed - my brakes are still squeaking like crazy, I have a new clinging sound and a new rub on my front tire - one of my new tires already has a 'bulge' in it - spending the money that I did to end up with the same issues and then some new - pretty frustrated... Then when I tried to call back a third time to get my car back in was belittled by the personnel because they do a great job and stand behind there work... Don't get me wrong - I have never been to a place where the staff is largely amazing - friendly - nice - for the most part - but, if it's not fixed - it's not fixed... Something should have been done instead of closing the door as if saying - too bad / so sad...
Vehicle: Jeep Liberty
Service Date: 05/17/2017
Review Created: 06/13/2017 02:04 PM
Peter F. on 06/11/2017
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"Continued Great Service"
As per usual the service was top notch.
Vehicle: Buick Park Avenue
Service Date: 06/09/2017
Review Created: 06/11/2017 05:56 PM
Denise B. at D & D Automotive Repair responded on 06/23/2017

Thanks for taking the time to write a review

Denise Books
owner
262-524-1991
Dave and Carolyn B. on 06/11/2017
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"Fast Friendly Service"
Great staff at D &D. Fast, friendly service
Vehicle: Subaru Forester
Service Date: 06/08/2017
Review Created: 06/11/2017 03:22 PM
Denise B. at D & D Automotive Repair responded on 06/23/2017

We appreciate your business

Denise Books
owner
262-524-1991
Ken H. on 06/06/2017
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"Confidence, knowledge, friendly"
D&D provides an exceptional vote of confidence . From the first time i walked in 2 years ago to my most recent visit the level of customer respect and professionalism has never changed. Nothing but the best in all aspects of business and treating customers like family.
Service Date: 05/12/2017
Review Created: 06/06/2017 03:11 PM
Denise B. at D & D Automotive Repair responded on 06/23/2017

Thank you for your kind words.  We appreciate your business and hope to be able to serve your needs in the future

Denise Books
owner
262-524-1991
Katelin K. on 06/06/2017
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Katelin said the service was fast. They provided good, quality work.
Vehicle: Toyota Camry
Category: Service
Service Date: 05/31/2017
Review Created: 06/06/2017
This review was collected via phone interview by Customer Research Inc.
Whitney M. on 06/05/2017
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"Honest and low cost"
Our check engine came on and we were told by other mechanics that this was due to a catalytic converter, which could cost upwards of $1200 plus labor. We brought the car to D&D for a second opinion, and they noticed it was simply a wiring issued and repaired this for less than $200.
Service Date: 05/01/2017
Review Created: 06/05/2017 01:32 PM
Denise B. at D & D Automotive Repair responded on 06/23/2017

Glad we could find a easy fix for your problem.  Hope to be able to serve your automotive needs in the future

Denise Books
owner
262-524-1991
Tracey B. on 06/02/2017
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Tracey said this business was very helpful. They were full of nice people.
Category: Service
Service Date: 05/26/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Mike S. on 05/26/2017
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Mike said the service was good at this business.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 05/16/2017
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Heather L. on 05/23/2017
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Heather said this business provided excellent customer service. They were friendly, helpful and knowledgeable.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/26/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Linda V. on 05/20/2017
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Linda said the business did a good job.
Vehicle: Toyota Corolla
Category: Service
Service Date: 05/16/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
Ken H. on 05/18/2017
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"Confidence and knowledge the minute you walk in the door"
Courteous and straight forward . No prressure to buy anything ,just a friendly honest approach about your vehicle.
Vehicle: Ford Pickup
Service Date: 05/16/2017
Review Created: 05/18/2017 09:54 AM
Denise B. at D & D Automotive Repair responded on 05/31/2017

Thank you for taking the time to write a review for us.  We appreciate your business and hope to be able to help in the future

Denise Books
owner
262-524-1991
David V. on 05/18/2017
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David said they were incredibly helpful. They were timely and very accommodating.
Vehicle: Ford ZX2
Category: Service
Service Date: 05/10/2017
Review Created: 05/18/2017
This review was collected via phone interview by Customer Research Inc.
Andy D. on 05/17/2017
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Andy said this business did a good job at a decent price.
Vehicle: Nissan Xterra
Category: Service
Service Date: 05/12/2017
Review Created: 05/17/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 374 in total