D & D Automotive Repair


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

370 Reviews

99% Would Recommend
Latest Review 3 days ago
Jason F. on 02/18/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Jason said he had to return to the business as soon as he left the lot because the check engine light had come back on.
Vehicle: Oldsmobile Bravada
Category: Service
Service Date: 02/02/2017
Review Created: 02/18/2017
This review was collected via phone interview by Customer Research Inc.
Larry and Sandy W. on 02/12/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"I have always been happy with your service and have never experienced this issue."
Someone who is a heavy smoker was in my car and left an odor of stale cigarette smoke from them and their clothes.
I cannot stand the smell. How do I get rid of the stench? Smokers should never enter your clients cars. I have not had this happen in the past and it should never happen again.
Vehicle: Toyota Land Cruiser
Service Date: 02/10/2017
Review Created: 02/12/2017 05:35 AM
Denise B. at D & D Automotive Repair responded on 02/21/2017

I am sorry to hear about this.  We have talked with everyone and it will not happen again.  Please accept our apologies. 

Denise Books
owner
262-524-1991
Rachel C. on 01/21/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Rachel said she brought her vehicle to this business for a diagnostic test on her battery. They installed a new battery in her vehicle without her permission and the price she paid was $30 higher than what she was quoted over the phone. She would not recommend them to others.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 12/20/2016
Review Created: 01/21/2017
This review was collected via phone interview by Customer Research Inc.
Ronnie C. on 11/30/2016
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Ronnie said he went to this business for an oil change and to check his brake line. He spent $1,500 for a break line. The oil change took 4 hours to do and he said he was unhappy about that. Two weeks later, his brake line was leaking after taking his vehicle for a drive and the whole bumper fell off. This business told him they could not repair his bumper at that location. His vehicle is still not drivable but he spent a lot of money at this business.
Vehicle: Chrysler Town
Category: Service
Service Date: 11/22/2016
Review Created: 11/30/2016
This review was collected via phone interview by Customer Research Inc.
Julie / Bob Matte M. on 12/18/2015
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Spoke with Elizabeth. She said the last two times she has gone to the business, she has had to take her vehicle back to have it worked on again.
Vehicle: Chevrolet Uplander
Category: Service
Service Date: 12/10/2015
Review Created: 12/18/2015
This review was collected via phone interview by Customer Research Inc.
Denise B. at D & D Automotive Repair responded on 01/04/2016

This is a duplicate review

Denise Books
owner
262-524-1991
Brian B. on 01/16/2015
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Brian said it took multiple phone calls for them to understand the problem he was having with his vehicle. He would recommend them to others because they are great people.
Vehicle: Kia Optima
Category: Service
Service Date: 01/13/2015
Review Created: 01/16/2015
This review was collected via phone interview by Customer Research Inc.
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