ReScore Reviewsâ„¢ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 5 days ago
Steve S. on 04/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steve said he is a repeat customer of this business, they are up front and they are comfortable with this business.
Vehicle: Toyota Camry
Category: Service
Service Date: 04/22/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
Jason D. on 04/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jason said the business provided a great experience. Ron is always very helpful and easy to talk to.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 04/18/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
Dima V. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dima said this business had good customer service.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 04/18/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
Wayne V. on 04/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Smog Check"
Needed a smog check to renew by registration - D&R got me in quickly and only a short wait. Been with them for over 20 years - wouldn't go anywhere else for vehicle problems. 😎😎
Vehicle: Buick LeSabre
Service Date: 04/19/2017
Review Created: 04/20/2017 09:24 PM
Timothy L. on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Timothy said the business provided a pleasant experience. They shuttled him to his home and then picked him up. They got things done when others couldn't.
Vehicle: Chevrolet Corvette
Category: Service
Service Date: 04/14/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
Trevor S. on 04/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Trevor said this business was great and easy. They solved all of the problems and they gave his vehicle back at the end of the day. It was as fast as possible and they were very accommodating.
Vehicle: Toyota Camry
Category: Service
Service Date: 04/08/2017
Review Created: 04/17/2017
This review was collected via phone interview by Customer Research Inc.
Tamra C. on 04/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Really work with you to get you taken care of."
Highly recommend
Vehicle: Hyundai Elantra
Service Date: 03/28/2017
Review Created: 04/04/2017 11:52 AM
Dave & R. at D & R Auto Repair responded on 04/04/2017

Hi Tamra,
We at D & R Automotive would like to Thank You for giving us the great review. We look forward to seeing you the next time in.
Ron, Rick & Dave

John W. on 04/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said this business is AAA certified and they are courteous and informative. They did not try to hard sell him. He had a good experience with them.
Vehicle: Kia Sportage
Category: Service
Service Date: 03/30/2017
Review Created: 04/03/2017
This review was collected via phone interview by Customer Research Inc.
Jeep T. on 03/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jeep said everything was great, and they use this business all the time. They are excellent at everything.
Vehicle: Mercedes-Benz CLK430
Category: Service
Service Date: 03/29/2017
Review Created: 03/31/2017
This review was collected via phone interview by Customer Research Inc.
Jenna B. on 03/30/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jenna said the customer service was good but her vehicle still has the same problem. She will be taking it back.
Vehicle: Plymouth Grand Voyager
Category: Service
Service Date: 03/23/2017
Review Created: 03/30/2017
This review was collected via phone interview by Customer Research Inc.
Steve O. on 03/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steve said he likes those guys at this business. They are good people and he would use them again. They take care of business and get it done.
Vehicle: Toyota Tundra
Category: Service
Service Date: 03/23/2017
Review Created: 03/28/2017
This review was collected via phone interview by Customer Research Inc.
Terrence P. on 03/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
As usual, your service is excellent, on time, and both my Jeep and I are very happy!
Vehicle: Jeep Grand Cherokee
Service Date: 03/24/2017
Review Created: 03/27/2017 09:54 AM
Dave & R. at D & R Auto Repair responded on 04/04/2017

Hi Terrence
Thank you for the review.
Rick

Christina A. on 03/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Christina said this business is very nice and the atmosphere is very comfortable.
Vehicle: Ford Explorer
Category: Service
Service Date: 03/23/2017
Review Created: 03/25/2017
This review was collected via phone interview by Customer Research Inc.
Carol D. on 03/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Carol said they were very accommodating and they offered her a ride home. They were up-front about everything.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 02/25/2017
Review Created: 03/24/2017
This review was collected via phone interview by Customer Research Inc.
Mike T. on 03/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome!"
Great work in a timely manner
Vehicle: Jeep Wrangler
Service Date: 03/17/2017
Review Created: 03/22/2017 07:52 AM
Cliff Y. on 03/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cliff said this business is professional, timely, forthcoming and they have accurate quotes.
Vehicle: Toyota Tundra
Category: Service
Service Date: 03/18/2017
Review Created: 03/22/2017
This review was collected via phone interview by Customer Research Inc.
Keith K. on 03/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Keith said they had good customer service. They were prompt, courteous and professional. They outlined additional problems and they discussed the severity of the problems.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 03/18/2017
Review Created: 03/22/2017
This review was collected via phone interview by Customer Research Inc.
Shawn E. on 03/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Shawn said this business was great. He was very satisfied with their service.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 03/11/2017
Review Created: 03/14/2017
This review was collected via phone interview by Customer Research Inc.
Britt G. on 03/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Britt said Ron at this business was excellent. The prices and the same day service were also excellent.
Vehicle: Dodge Pickup
Category: Service
Service Date: 03/08/2017
Review Created: 03/11/2017
This review was collected via phone interview by Customer Research Inc.
Verified Customer on 03/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, trustworthy, reliable, quick, thorough!"
I needed a smog check (star certified) for my registration & did research to find the better local rate. Upon calling D & R Automotive (with whom I had not done business before), they were able to quote me a coupon rate, making them the cheapest of all! However, wanting to get my smog completed ASAP, they informed me that they were booked for the rest of the day (had called in the afternoon) but they asked for my contact information so they could let me know if an opening became available. I gave them my phone #, even though I wasn't planning on waiting to hear back. They called me back within 5-10 mins, while I was actually on the phone scheduling to go elsewhere!

Noting:
1- the friendly, good-vibe I received when speaking with them (Ron) over the phone,
2- their loyalty & quick response time to reach out to me (not a previous customer & just another person needing a regular smog),
3- their excellent reviews online,
4- they have a website (which is very informational & proves that they are established & a trusted resource), &
5- they have WiFi (which, honestly, was just a big bonus!),
there was no reason why I would go anywhere else & every reason to want to give my business to them!

The service was very friendly, quick, & thorough, providing me with test results & explaining everything on the results! While I waited for the service to be completed, their waiting area has comfy chairs, a flat-screen (showed a movie on TV), fresh coffee, outlets, & WiFi! They also offer a shuttle service if you have other things to do rather than wait in that friendly, comfy, amenity-filled space!

I will definitely go back for other automotive services & have already recommended them to friends! They are a much needed friendly & trustworthy resource in the automotive industry!

Thank you, D & R Automotive!!
- L.
Service Date: 02/18/2017
Review Created: 03/10/2017 02:38 PM
Dave & R. at D & R Auto Repair responded on 03/11/2017

Hi, L (You didn't leave your name.)
We read your review, you gave on-line for D & R Automotive. We really appreciate the your time you spend on it. We always strive to give the best service we can to our customers.
Thank you again.
Dave, Rick & Ron

Displaying Review 1 - 20 of 532 in total