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D. Wells Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,641 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores
2.0
ReScore Average
-100
Net Promoter Score ®

Business Details

About

D Wells Automotive Service located in Gurnee, IL is just the best. We are a certified dealer of Goodyear, Dunlop, and Kelly Tires, and we stock tires for cars, trucks, SUVs, vans, and more. Also, take a moment to check out all the auto repair services we can assist you with. If by now you aren't convinced that we are the best tire and D Wells Automotive Service located in Gurnee, IL is just the best. We are a certified dealer of Goodyear, Dunlop, and Kelly Tires, and we stock tires for cars, trucks, SUVs, vans, and more. Also, take a moment to check out all the auto repair services we can assist you with. If by now you aren't convinced that we are the best tire and auto repair company, then call, click, or stop by, and see how our friendly staff will go above and beyond to help you with your auto repair needs. We look forward to building a long term relationship with you. If there is anything we can do for you, don't hesitate to contact us. ...more

Categories
Car Maintenance, Tire Sales and Repair, Auto Repair
Contact
(847) 856-1420

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Central Time (US & Canada)
7365 Grand Ave Gurnee, IL 60031-1617
D. Wells Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,641 Reviews)

ND
Nancy D.
Chrysler Town
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/26/2013
verified customer Verified Customer
Category: Service
Nancy said she got a complete run around here. She took her vehicle in for service believing this business had the needed part. They did not. Then the next day they ordered the wrong part, then that had to be sent back another part ordered. She said she lost 10 days because of this and said she should have gone to the dealer to begin with.
Not Recommended
David W. from D. Wells Automotive responded on 04/03/2013 08:32 AM
I'm sorry you feel like you got the runaround. We tried to save you money using an aftermarket headlight the first time, the second time the delivery was delayed by poor weather. We eventually used a dealer part at a large discount, the customer showed up 5 hours late for her appointment and we took care of the headlight in an effort to make her happy in spite of delays beyond our control.
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