ReScore Reviews™ (105)

ReScore
Overall Rating 4.3619053/5Overall Rating 4.3619053/5Overall Rating 4.3619053/5Overall Rating 4.3619053/5rating 4.3619053
Original
Overall Rating 2.00952/5Overall Rating 2.00952/5rating 2.00952rating 2.00952rating 2.00952
84% Would Recommend
100% Business Response
Latest Review about 13 hours ago
Musa M. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice place with excellent staff."
I give it excellent.
Vehicle: 2010 Hyundai Veracruz
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/16/2017 02:19 PM
Melissa L. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Warranty repair "
Hyundai provided me with warranty servicing at no cost and a loaner for the duration of my repairs.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 05:31 PM
Phulbasia P. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good "
Good
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 04:11 PM
Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendliness of staff"
Always prompt courteous service .
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 01:58 PM
Sheldon R. on 08/15/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Prompt service with the customer service rep., service finished when promised.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/15/2017 01:03 PM
Rhonda V. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Service was excellent I was in and out in a very quick manner
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/15/2017 12:56 PM
Jason O. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Do not know what this is. Review title. "
Everyone was nice.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 11:58 AM
Richard H., Fixed Operations Director at DCN Hyundai responded on 08/16/2017

Hello Jason,

Thank you for the 5 star review!! I appreciate your feedback and your business.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Anthony C. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience at DCN Hyundai"
I brought my Sonata in for its first service. Andrew was friendly, professional and came to get me in under 40 minutes to tell me I was all ready. He explained what was done and answered all my questions.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/10/2017
Service Type: Maintenance
Review Created: 08/15/2017 11:51 AM
Richard H., Fixed Operations Director at DCN Hyundai responded on 08/15/2017

Hello Anthony,

Thank you for the 5 star rating!! I appreciate your comments about Andrew, and I will be sure to commend him. Thank you for your business.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful Service"
They provided all information as requested plus additional recommendations as needed. Smiled and greeted us in anice manner.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/15/2017 11:44 AM
Richard H., Fixed Operations Director at DCN Hyundai responded on 08/15/2017

Hello,

Thank you for the great review!! I appreciate your kind words and your business.



Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Srinivasa P. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great staff at DCN (Sales and Service) who helped me all the way from purchase and services for my Hyundai vechicles"
I strongly recommend DCN for my friends
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/03/2017
Service Type: Repair
Review Created: 08/15/2017 04:57 AM
Richard H., Fixed Operations Director at DCN Hyundai responded on 08/15/2017

Hello,

Thank you for the 5 star rating!! Your comments are very valuable. I appreciate your business as well.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Ronald S. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Non event as it should be"
Big upgrade the other creeps
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/14/2017 04:17 PM
Richard H., Fixed Operations Director at DCN Hyundai responded on 08/15/2017

Hello Ronald,

Thank you for the 5 star rating!! I appreciate your candor and your business.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Verified Customer on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
Friendly staff. Helped me save some money.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/29/2017
Service Type: Repair
Review Created: 08/14/2017 09:10 AM
Richard H., Fixed Operations Director at DCN Hyundai responded on 08/14/2017

Hello,

Thank you for the 5 star review!! I appreciate your comments and your business.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Verified Customer on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Have no problem going back.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 07/20/2017
Service Type: Maintenance
Review Created: 08/12/2017 08:04 PM
Richard H., Fixed Operations Director at DCN Hyundai responded on 08/14/2017

Hello,

Thank you for the excellent rating!! I appreciate your time and your business.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Sumera Q. on 08/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The service adviser was great and very helpful"
The dealership needs to review its service rates - they are very steep and keeps us from getting most of the work done @ other workshop.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/05/2017
Service Type: Repair
Review Created: 08/12/2017 06:59 PM
Richard H., Fixed Operations Director at DCN Hyundai responded on 08/14/2017

Hello Sumera,

Thank you for the posiitve review. Please understand that we have certified factory technicians with on-going training that know every part of your vehicle.Even a bulb from the factory is not the same and not comparable to aftermarket. If the price is really the issue, we will always work with you on that, just ask!!

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Sushiel K. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place"
Best service. Friendly attitude.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/11/2017 09:26 PM
Richard H., Fixed Operations Director at DCN Hyundai responded on 08/14/2017

Hello,

Thank you for the 5 star rating!! Your comments and your business are of great value.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Verified Customer on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They attend to customers in a timely courteous manner."
Every time I go in for servicing, they take the car as soon as I drive in, they are professional at every step and complete the job within the predicted time.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/03/2017
Service Type: Repair
Review Created: 08/11/2017 05:30 PM
Richard H., Fixed Operations Director at DCN Hyundai responded on 08/14/2017

Hello,


Thank you for the great rating!!! I appreciate your detailed comments and your business.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Sandeep J. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Allan was very helpful and gracious "
Pleasant experience and at ease
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/11/2017 12:19 PM
Richard H., Fixed Operations Director at DCN Hyundai responded on 08/11/2017

Hello,

Thank you for the 5 star rating!!!! I appreciate your comments and your business.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Verified Customer on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"What does this mean"
On time service as promised
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/02/2017
Service Type: Maintenance
Review Created: 08/10/2017 06:29 PM
Richard H., Fixed Operations Director at DCN Hyundai responded on 08/11/2017

Hello,

Thank you for the 5 star rating!!! I appreciate your comments and your business.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Benoy V. on 08/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Safety recall"
Did as the schedule...
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/10/2017 03:30 PM
Richard H., Fixed Operations Director at DCN Hyundai responded on 08/11/2017

Hello Benoy,

Thank you for the positive rating. Please let us know how to achieve 5 star rating next time. I appreciate your comments and your business!

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
ALFRED B. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wait was minimal professional "
Yes
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/10/2017 01:02 PM
Richard H., Fixed Operations Director at DCN Hyundai responded on 08/11/2017

Hello Alfred,

Thank you for the excellent rating!! I appreciate your candor and your business.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Displaying Review 1 - 20 of 1401 in total