ReScore Reviews™ (110)

ReScore
Overall Rating 4.3818175/5Overall Rating 4.3818175/5Overall Rating 4.3818175/5Overall Rating 4.3818175/5rating 4.3818175
Original
Overall Rating 2.01818/5Overall Rating 2.01818/5rating 2.01818rating 2.01818rating 2.01818
85% Would Recommend
100% Business Response
Latest Review 1 day ago
Joan M. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly...professional...competent"
Yes
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/23/2017 05:25 AM
Richard I. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service! Laura is the best! Love her!"
Laura Coleman is the best! Love her!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/22/2017 07:47 PM
Steven S. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people!"
Really great service.
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/22/2017 06:16 PM
Lawrence G. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt service. Friendly cust.serv."
Yes I would recommend this business
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/22/2017 05:56 PM
Zacqueisha S. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best place for service"
Quick and easy service appointments
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/22/2017 05:51 PM
Karen I. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome people "
5 star
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/22/2017 10:44 AM
Richard H., Fixed Operations Director at DCN Hyundai responded on 09/22/2017

Hello Karen,


Thank you for returning to use. I really appreciate your business, and the 5 star rating!!

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Frederick P. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"accomodating car care"
they took me in on 30 minutes notice for an oil change et al. they were friendly and efficient. although they neglected to wash the vehicle they were apologetic and I was given a card notating a free wash and will return another day.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/21/2017 05:10 PM
Richard H., Fixed Operations Director at DCN Hyundai responded on 09/22/2017

Hello Frederick,

Thank you for the 5 star rating!! I appreciate the great comments and your business.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Donald T. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The person who took care of my appointment was excellent. She was very knowledgeable. "
Yes
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/21/2017 02:58 PM
Richard H., Fixed Operations Director at DCN Hyundai responded on 09/21/2017

Hello Donald,

Thank you for the 5 star rating!!! I appreciate your comments and your business.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Verified Customer on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Job"
Satisfied
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/21/2017 01:18 PM
Richard H., Fixed Operations Director at DCN Hyundai responded on 09/21/2017

Hello,

Thank you for the 5 star rating!!I appreciate your time and your business.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
William T. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied with Visit"
The service technician who assisted me was friendly, helpful, and knowledgeable. I believe her name was Laura. She made the experience pleasant, and the work was completed quickly and efficiently, with good explanations provided for each piece of work done.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/21/2017 11:23 AM
Richard H., Fixed Operations Director at DCN Hyundai responded on 09/21/2017

Hello William,

Thank you for the great rating!!! I appreciate the great feedback about Laura and I will make sure she is commended. I appreciate your business as well!

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Irene A. on 09/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service, prices high"
Good service, prices high
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/21/2017 06:08 AM
Richard H., Fixed Operations Director at DCN Hyundai responded on 09/21/2017

Hello Irene,

Thank you for the positive rating. Now that you have been in for service, you will recieve coupons for future service, that will help on the pricing. I appreciate your feeback and your business.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Tosha P. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people and they hospitality."
I give them 5 stars
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 09/16/2017
Service Type: Repair
Review Created: 09/20/2017 10:05 AM
Richard H., Fixed Operations Director at DCN Hyundai responded on 09/20/2017

Hello Tosha,


Thank you for the 5 star rating!! I appreciate your feedback and your business.


Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Harish A. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Excellent Service
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/20/2017 09:12 AM
Richard H., Fixed Operations Director at DCN Hyundai responded on 09/20/2017

Hello Harish,

Thank you for the 5 star rating!! I appreciate your comments and your business.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Denise C. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice dealership"
Happy from start to finish with customer service. Disappointed in cost for a repair when I bought car due to bumper to bumper warranty. Oh well, still.good experience overall
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/20/2017 08:21 AM
Richard H., Fixed Operations Director at DCN Hyundai responded on 09/20/2017

Hello Denise,

Thank you for the 5 star rating!!! Please let me know what you thought was covered, I only see an oil change that you paid for. I appreciate your feedback and business.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Carlton C. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Service"
Good professional service.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/19/2017 04:04 PM
Richard H., Fixed Operations Director at DCN Hyundai responded on 09/20/2017

Hello Carlton,

Thank you for the 5 star rating!!! I appreciate your comments and your business.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Joseph M. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"OIL CHANGE"
The service was done in an hour not bad at all......
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 01:53 PM
Richard H., Fixed Operations Director at DCN Hyundai responded on 09/19/2017

Hello Joseph,

Thank you for the 5 star rating!! I appreciate your great comments and value your business.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Glenn L. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My Visit to DCN Hyundai"
The staff is very courteous and competent. I was pleased with my experience at DCN Hyundai
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/19/2017 12:14 PM
Richard H., Fixed Operations Director at DCN Hyundai responded on 09/19/2017

Hello Glenn,

Thank you very much for the 5 star rating!!! I appreciate your comments and your business.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall visit."
Friendly and fast service. Laura was great!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/18/2017 10:29 PM
Richard H., Fixed Operations Director at DCN Hyundai responded on 09/19/2017

Hello,

Thank you for the excellent rating!! I appreciate your time and your business.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fairly timely, service was helpful"
I didn't have to wait very long and all my questions and requests were responded to satisfactorily. I can say I am quite happy with the service I received.
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/18/2017 11:17 AM
Richard H., Fixed Operations Director at DCN Hyundai responded on 09/18/2017

Hello,


Thank you for the 5 star rating!! I appreciate your detailed comments and your business.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Scot M. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Welcome Needed"
I have enjoyed coming to DCNs service facility for a year. Compared to others the level of quality is great. I have seen a small shift away from a responsive welcome and feeling of assistance since DCN took over from Brad Benson. Would like to see that come back.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/17/2017 04:46 AM
Richard H., Fixed Operations Director at DCN Hyundai responded on 09/18/2017

Hello Scot,

Thank you for the 5 star rating!!! I will consider and investigate your detailed comments. I appreciate your feedback and your business.

Sincerely,

Rich Hoffman
Fixed Operations Director
732-821-4000 x152
rhoffman@hyundaiautonj.com
Displaying Review 1 - 20 of 1520 in total