Dennys Auto Inc Review from Alexis B. on 04/11/2014


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Alexis B.
South Jordan, UT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/11/2014
What a mistake I made taking my car to Dennys!!
They kept my car for two days and could not see a radiator leak! Took my car to the mazda dealership and the radiator had a crack in it and they showed me where the leak was. I will never take my care there again. So disappointed after my neighbors had recommended this place.
Not Recommended
Darrin M. from Dennys Auto Inc responded on 04/12/2014 11:01 AM

We can understand how frustrating it can be to be without your vehicle. However, we pressure tested the vehicle several times for long periods of time to locate any leaks. We also performed a block test (two ways) to confirm the integrity of the head gaskets. Your vehicle was road tested twice long distances and rechecked for leaks. The level never dropped and not one drip showed up during all this testing. We even left pressure on it overnight - nothing showed up. We absolutely refuse to replace any part unless we see it fail. We will not have you spend your money on a guess. We did not charge you for anything. Please reconsider your review and rating in light of this information. We have your best interest in mind - for safety and financially. Thank you for your time and we ask that you give us another chance to prove to you our integrity.