Desert Car Care Chandler


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

738 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review about 5 hours ago
AMANDA P. on 08/20/2017
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"Great customer service. Honest business"
The owner Frank is amazing. Goes above and beyond to make his customers happy. I will recommend desert car care to all of my peers. I suggest anyone reading this go and check them out
Vehicle: Nissan Versa Note
Service Date: 08/18/2017
Review Created: 08/20/2017 11:37 AM
Jim A. on 08/17/2017
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"Slow starting"
Although my starter and alternator repair was costly, it was fair and one can not put a price on the quality of work and the customer care. Granted, the truck is 17 years old and these were the originals.
Vehicle: Ford F-150
Service Date: 08/15/2017
Review Created: 08/17/2017 08:10 AM
Joseph A. on 08/17/2017
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"Good but one blip"
I went into the shop to get my window fixed and asked if alignment was also offered. I was told it was so I was interested in that service as well. When I was called about how much the window was going to cost, as well as researching further into alignment, I learned that not only was it unnecessary to align my tires but it was going to put me way over my budget. I told the rep that I did not want to align the ties after she told me the final quote and she told me that it had already been done. I understand how things go sometimes but I did not find this okay. She did give me a $50 discount but I still dont think that was enough. The bill was very high for the window and I simply was not happy to have to pay another 100 on top of that. I have to say I am disappointed that the alignment was done before my consent. However, I am happy with all of the other service I have had thus far.
Vehicle: Honda Accord Cpe
Service Date: 08/14/2017
Review Created: 08/17/2017 05:20 AM
Kevin A. on 08/17/2017
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Kevin said this business is nice and they didn't try to rack him over the coal.
Vehicle: Dodge Pickup
Category: Service
Service Date: 08/14/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Jason M. on 08/10/2017
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"The staff. The honesty. The bend over backwards to make it right attitude. "
The healthiest relationship I've ever had with a mechanic and his staff.
Vehicle: Toyota Sienna
Service Date: 08/09/2017
Review Created: 08/10/2017 08:17 PM
RAMKI K. on 08/10/2017
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"Best Car Care Shop"
This is a genuine shop. Very honest and there are no hidden charges.
Vehicle: Mazda CX-5
Service Date: 08/08/2017
Review Created: 08/10/2017 05:56 AM
Camron A. on 08/07/2017
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Camron said his experience with this business was convenient and quick.
Vehicle: Kia Sorento
Category: Service
Service Date: 08/03/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Joshua B. on 07/24/2017
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Joshua said he would recommend this business for service.
Vehicle: Ford Escape
Category: Service
Service Date: 07/21/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
VENKAT K. on 07/22/2017
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"Amazing service"
It's been a good place for Oil change
Vehicle: Toyota Camry
Service Date: 07/20/2017
Review Created: 07/22/2017 09:02 AM
Ryan K. on 07/22/2017
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Ryan said he's been doing business with this facility for 10 years and he loves working with Frank. He really appreciates the way they work with their customers and the way they listen.
Vehicle: Honda Accord
Category: Service
Service Date: 07/19/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
JESSICA P. on 07/21/2017
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"Great Customer Service"
Desert Car Care is friendly and provides the best customer service I ever experienced.
Vehicle: Toyota Prius
Service Date: 07/20/2017
Review Created: 07/21/2017 08:56 PM
Tracy W. on 07/21/2017
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"Always the best"
I always get the best service at a fair price. Frank and his staff are the best. Thanks for being there when I need you.
Vehicle: Nissan Xterra
Service Date: 07/19/2017
Review Created: 07/21/2017 12:16 PM
Bill C. on 07/21/2017
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Bill said this business has good service.
Vehicle: Ford F-150
Category: Service
Service Date: 07/19/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Scott T. on 07/18/2017
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Scott said this business provided great service. The staff were personable and transparent. They told him they could not get him in when he asked but they scheduled him in as soon as possible.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 07/14/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Wayne L. on 07/15/2017
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Wayne said this business promised him his vehicle would be ready on Friday, but it wasn't ready until Monday.
Vehicle: Hyundai Veloster
Category: Service
Service Date: 07/10/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Rachael H. on 07/14/2017
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Rachael said this business takes good care of her vehicle.
Vehicle: Saturn Ion
Category: Service
Service Date: 07/12/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Sarma V. on 07/13/2017
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Sarma said he took his vehicle to this business for a second opinion. It was a fairly simple evaluation and nothing too complex. They told him what was wrong and it was fine. He did not have any complaints.
Vehicle: Toyota Corolla
Category: Service
Service Date: 07/10/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Ashfaque S. on 07/13/2017
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Ashfique said he was very satisfied with the service.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 07/11/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
John B. on 07/13/2017
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John said this business was terrific. They care about him. This time they even threw in free parts and no labor which gave him a great experience. He has visited them before.
Vehicle: Volkswagen New Beetle Coupe
Category: Service
Service Date: 07/11/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
ELIZABETH K. on 07/05/2017
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"Great service"
Fuel pump died and was replaced as it was under warranty o
Vehicle: Oldsmobile Cutlass Supreme
Service Date: 06/26/2017
Review Created: 07/05/2017 11:57 AM
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