Desert Car Care McQueen


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

704 Reviews

98% Would Recommend
Latest Review 2 days ago
Ray L. on 06/05/2017
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"Polite, trustworthy, professional"
Polite, trustworthy, professional
Vehicle: Toyota Camry
Service Date: 06/03/2017
Review Created: 06/05/2017 10:39 AM
Ryan N. on 04/22/2017
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Ryan said this business was easy to talk to. They communicated clearly and they diagnosed the vehicle. They got the vehicle repaired and working.
Vehicle: Mazda B2200
Category: Service
Service Date: 04/19/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
John B. on 03/27/2017
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John said the business took longer than they said they would to complete the service. He would recommend them for service.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 03/25/2017
Review Created: 03/27/2017
This review was collected via phone interview by Customer Research Inc.
Bill B. on 02/28/2017
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Bill said Mike was outstanding. He's good with customers. He had to take his vehicle back for something, but they are really good. He likes them.
Vehicle: Toyota Pickup
Category: Service
Service Date: 02/24/2017
Review Created: 02/28/2017
This review was collected via phone interview by Customer Research Inc.
Nicole H. on 01/25/2017
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Spoke with Steve. He said he had a good experience.
Vehicle: MINI Cooper
Category: Service
Service Date: 01/24/2017
Review Created: 01/25/2017
This review was collected via phone interview by Customer Research Inc.
Michelle T. on 01/23/2017
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Spoke with Alex. He said that this business provided him with good service and the staff was friendly, but it took a while for the mechanic to find the problem.
Vehicle: Toyota FJ Cruiser
Category: Service
Service Date: 12/23/2016
Review Created: 01/23/2017
This review was collected via phone interview by Customer Research Inc.
J.T. C. on 01/23/2017
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J.T. said Mike was really nice and the service was done in a timely manner.
Vehicle: Subaru Forester
Category: Service
Service Date: 12/29/2016
Review Created: 01/23/2017
This review was collected via phone interview by Customer Research Inc.
Annie N. on 01/11/2017
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"plenty of magazine to read, the couch was super comfy. i didn't give you five stars because the wait was a little longer than quoted. i was quoted 45 minutes but ended up waiting an hour and five minutes for a transact oil change."
mike was courteous. i will come back.
Vehicle: Acura MDX
Service Date: 01/10/2017
Review Created: 01/11/2017 07:14 AM
Lexington D. on 12/26/2016
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Lexington said this business completed the service in a timely manner and they were affordable.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 12/16/2016
Review Created: 12/26/2016
This review was collected via phone interview by Customer Research Inc.
Zayne W. on 11/30/2016
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Spoke with Jeff. He said he is very happy with the work this business provides. His vehicle runs well and they are very polite. He anticipated his vehicle being completed within a more timely manner. This was not their fault since he took his vehicle in last minute and it was a holiday.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 11/25/2016
Review Created: 11/30/2016
This review was collected via phone interview by Customer Research Inc.
Cameron M. on 10/11/2016
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Cameron said the business did a good job and was quick.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 10/04/2016
Review Created: 10/11/2016
This review was collected via phone interview by Customer Research Inc.
Xavier D. on 06/22/2016
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Xavier said his experience at this business was decent.
Vehicle: Ford Ranger
Category: Service
Service Date: 06/18/2016
Review Created: 06/22/2016
This review was collected via phone interview by Customer Research Inc.
Bill S. on 05/22/2016
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Bill said the business provided good service but it took longer than he had hoped for.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 05/17/2016
Review Created: 05/22/2016
This review was collected via phone interview by Customer Research Inc.
Patricia L. on 02/27/2016
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Patricia said she was happy with the service, They got the problem taken care of.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 01/27/2016
Review Created: 02/27/2016
This review was collected via phone interview by Customer Research Inc.
Kristy M. on 02/12/2016
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"Oil change "
Good work and helpful staff.
Vehicle: Honda CR-V
Service Date: 02/12/2016
Review Created: 02/12/2016 08:13 PM
Scott B. on 11/29/2015
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Scott said the service provided by this business was good.
Vehicle: RAM Pickup
Category: Service
Service Date: 11/14/2015
Review Created: 11/29/2015
This review was collected via phone interview by Customer Research Inc.
Rudy L. on 07/29/2015
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Rudy said the service at this business was okay.
Vehicle: Toyota Camry
Category: Service
Service Date: 06/27/2015
Review Created: 07/29/2015
This review was collected via phone interview by Customer Research Inc.
Greg L. on 06/26/2015
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Greg said the service at this business is okay.
Vehicle: Nissan Altima
Category: Service
Service Date: 06/24/2015
Review Created: 06/26/2015
This review was collected via phone interview by Customer Research Inc.
Michael M. on 06/25/2015
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Michael said there is always room for improvement, but he loves the guys at the business.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 06/13/2015
Review Created: 06/25/2015
This review was collected via phone interview by Customer Research Inc.
Steven S. on 05/28/2015
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Steven said when the business was replacing the motor for his side window, they shattered the glass. They had to order a new glass which delayed his vehicle one or two days.
Vehicle: Chrysler Town
Category: Service
Service Date: 04/28/2015
Review Created: 05/28/2015
This review was collected via phone interview by Customer Research Inc.
Mike T., Service manager at Desert Car Care McQueen responded on 05/29/2015

Mr. Steven, Thank You For The Review And We're Very Sorry That This Happened. We Did Replace The Window And The Faulty Retainer Clip That Caused The Window To Break Along With A Discounted Repair Bill. We Appreciate Your Understanding Of The Situation And Look Forward To Servicing Your Vehicle In The Future.

Rusty And Team

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