Desert Oasis European Auto


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

227 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 3 days ago
Matthew M. on 04/23/2015
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"Very Good"
Top Notch
Vehicle: BMW 530i
Service Date: 04/17/2015
Review Created: 04/23/2015 11:12 AM
Team O. at Desert Oasis European Auto responded on 04/24/2015

Back at you Mr. McKane! We appriecate your business. See you in the not to soon future:-)

Team Oasis
702-255-4090
Tony B. on 04/07/2015
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"Service is awesome!"
Like the fact that you can actually connect with the technicians and they don't have an attitude!
Vehicle: Jaguar XK8
Service Date: 04/03/2015
Review Created: 04/07/2015 08:34 AM
Team O. at Desert Oasis European Auto responded on 04/24/2015

Thank you we like that as well. Our staff loves to pass on their knowledge of vehicles. Thank you for noticing there passion for cars. 

Team Oasis
702-255-4090
Denise D. on 04/04/2015
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"Always professional, and helpful"
Thanks for making me feel like I have a professional team working on my beloved little Red Car
Vehicle: Volkswagen Jetta
Service Date: 04/01/2015
Review Created: 04/04/2015 10:45 AM
Ralph R. on 04/03/2015
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"Great service!!"
We are very happy with the service from Desert Oasis! This is the second time we've used them for our BMW. Friendly, honest and fair! No more dealership service for us!
Vehicle: BMW 328i
Service Date: 03/31/2015
Review Created: 04/03/2015 10:53 AM
Greg W. on 04/02/2015
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"Great Service"
Great service with no up sell. Fantastic staff.
Vehicle: Mercedes-Benz ML350
Service Date: 03/09/2015
Review Created: 04/02/2015 10:42 PM
Scott J. on 03/26/2015
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"Desert Oasis"
They were fantastic! Fixed my problem quickly and completely.
Vehicle: Mercedes-Benz E430
Service Date: 03/25/2015
Review Created: 03/26/2015 06:55 AM
Teresa G. on 03/19/2015
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"Outstanding Mechanical craftsmanship!"
Customer friendly, unbeatable prices, and most importantly superb mechanical skills.
Vehicle: Audi Q7
Service Date: 03/18/2015
Review Created: 03/19/2015 07:43 PM
Allison T. on 03/17/2015
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"on time, professional, and reasonable price"
I felt treated like a real person at Desert Oasis, and they did exactly what I wanted at a fair price, and most promptly.
Vehicle: Volkswagen Jetta
Service Date: 03/17/2015
Review Created: 03/17/2015 09:02 PM
Yves C V. on 03/12/2015
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"Efficient and friendly"
Always a pleasure
Vehicle: Mercedes-Benz GL550
Service Date: 03/09/2015
Review Created: 03/12/2015 09:08 AM
Team O. at Desert Oasis European Auto responded on 03/12/2015

Thank you choosing us for your car care needs and for the steller review ~Kind Regards

Team Oasis
702-255-4090
Jim M. on 03/11/2015
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Spoke with Sheila. She said she is a repeat customer to this business and they do good work.
Vehicle: Mercedes-Benz S430
Category: Service
Service Date: 03/03/2015
Review Created: 03/11/2015
This review was collected via phone interview by Customer Research Inc.
Susan E. on 03/11/2015
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Spoke with Mike. He said the employees at this business are so nice, fair, and upright about what is wrong with the vehicle. They are a good and they are people who care about their customers.
Vehicle: Mercedes-Benz C230
Category: Service
Service Date: 03/03/2015
Review Created: 03/11/2015
This review was collected via phone interview by Customer Research Inc.
Jenny V. on 03/10/2015
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"Honest!"
As a woman, you fear taking your car in for repairs but, no worries here! The mechanic checked my car and said there is nothing that needs a repair. Nothing! My sensor was just dislodged. Have you ever heard of such a thing? Also, they gave me a ride home and car wash coupon. Friendly and honest.
Vehicle: BMW 535i
Service Date: 03/06/2015
Review Created: 03/10/2015 10:23 AM
Team O. at Desert Oasis European Auto responded on 03/12/2015

Thank you JV for the killer review. We hope to see you soon...but not to soon! ~Jacki 

Team Oasis
702-255-4090
Peyton T. on 03/03/2015
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Peyton said this business was good but there was not anything super amazing about it.
Vehicle: Audi A4
Category: Service
Service Date: 02/26/2015
Review Created: 03/03/2015
This review was collected via phone interview by Customer Research Inc.
Roman T. on 03/02/2015
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"Very knowledgable mechanics "
Very trustworthy auto repair shop and very friendly staff. They Get the job done right the first time. I would recommend Desert Oasis to all my family and friends.
Vehicle: Volkswagen Jetta
Service Date: 02/27/2015
Review Created: 03/02/2015 08:23 PM
Monica D. on 02/26/2015
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"Great"
Provided great service!
Vehicle: Volkswagen Passat
Service Date: 02/23/2015
Review Created: 02/26/2015 09:09 AM
Team O. at Desert Oasis European Auto responded on 03/05/2015

Monica thank you for your review. It is our pleasure to keep your vehicle running at top performance. There is an additional discount on your account good towards your next service. Thank you for choosing Desert Oasis,
~Gyorgy & Jacki Kiss owner/operators

Team Oasis
702-255-4090
Doug J. on 02/26/2015
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Doug said this business solved his problems. They did it fast and it was really good. The service was outstanding and so much better than going to the dealership.
Vehicle: Land Rover LR4
Category: Service
Service Date: 02/23/2015
Review Created: 02/26/2015
This review was collected via phone interview by Customer Research Inc.
Daniel W. on 02/25/2015
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Daniel said he liked the service and customer service. The last 2 times he had to pick up his vehicle at 5pm, which was close to closing.
Vehicle: BMW 330i
Category: Service
Service Date: 01/26/2015
Review Created: 02/25/2015
This review was collected via phone interview by Customer Research Inc.
Steve H. ReScore Review on 03/05/2015
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Received a follow up call post initial review"
I was contacted by the owner post my earlier review. We discussed my concerns and he was kind enough to refund the diagnostic fee I had been charged earlier.
Vehicle: Mercedes-Benz SL55
Service Date: 01/27/2015
Review Created: 02/23/2015 12:26 PM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Misdiagnosed service "
Let me start by saying that my previous experience at this shop was good. However, this feedback is in regards to my most recent visit. The car was kept for nearly 2 weeks while being diagnosed. In the end, the scope of recommended repairs totaled nearly $3,500. I did not move forward with the work and instead paid the approx $270 diagnostic fee. I then took the car to the dealer and in 24 hours was given a completely different diagnosis. The car was repaired for $1974.21. In the end, I feel IF I had even paid for the work, the issues would still have remained. This form also requires that I select whether or not I would recommend this shop to a friend.... based on this experience, I will regretfully have to say no.
Vehicle: Mercedes-Benz SL55
Service Date: 01/27/2015
Review Created: 02/23/2015 12:26 PM
Team O. at Desert Oasis European Auto responded on 03/05/2015

I'm glad we were able to resolve this issue for you. Please give us a call if you need anything else

Team Oasis
702-255-4090
Craig J. on 02/21/2015
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Craig said the service was quick and clean.
Vehicle: Jaguar XK8
Category: Service
Service Date: 02/12/2015
Review Created: 02/21/2015
This review was collected via phone interview by Customer Research Inc.
Linda L. on 02/20/2015
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Linda said the business gave her good service. The staff was courteous, nice and kind.
Vehicle: Jaguar S-Type
Category: Service
Service Date: 02/02/2015
Review Created: 02/20/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 201 - 220 of 227 in total