ReScore Reviews™ (1)
I'm glad we were able to resolve this issue for you. Please give us a call if you need anything elseTeam Oasis
I must thank you for bringing the caption on our invoices to my attention. It can be unclear without it being explained. We apologize for the any confusion our system may have caused in this visit. Your vehicle was inspected as the 30K service states. The cabin air filter is not a standard replacement at this service. This is a piece of the puzzle which may not have been explained during check out and the email was keyed incorrect to bounce back the inspection link. The staff and I talked about the mis-communication and we have corrected the email. I have since changed the captions to read more clearly. We agreed to contact you in hopes we can gain your trust as your European Car Care Center. It was my pleasure to speak with you today. We hope to see you soon but not to soon. I have noted our resolve in your profile. Take care and safe travels this weekend, Jacki
Thank you! It is always a pleasure to service your M-Benz. Take care and see you next time. ~Team OasisTeam Oasis
Thank you for the review. We love what we do here. I am glad to hear it reflects in our service. ~George & JackiTeam Oasis
We are glad we could fit your vehicle in to our schedule and solve your issue no problem. We love the digital technology we found to communicate with our customers. We find it helpful in showing you the performance condition of your car. The pictures are fantastic! Be sure to log into the email feature so you can see the history we have completed and when your next scheduled maintenance is due.
See you soon but not too soon...George & Jacki