Diamond Valley Auto Repair and Smog, LLC


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

497 Reviews

99% Would Recommend
Latest Review 4 days ago
Jimmy G. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jimmy said the staff is very good and they know what they're doing. They also provide good customer care and are honest about what is truly wrong with the vehicle. The staff is honest and reliable.
Vehicle: INFINITI Q45
Category: Service
Service Date: 08/28/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Todd A. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Todd said as soon as he arrived the staff communicated with him. They gave her a time frame of how long she could expect to wait. The business was efficient and fast. They did what they said they were going to do.
Vehicle: Ford F550 Super Duty
Category: Service
Service Date: 09/08/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Dominic D. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dominic said he took his vehicle to numerous places, and they all tried to provide more service than he wanted. At this business the service provided was what he asked for, and the price was not outrageous.
Vehicle: Mitsubishi Eclipse
Category: Service
Service Date: 08/03/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Pat P. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Pat said the staff performed the service he asked them to do.
Vehicle: Ford F550 Super Duty
Category: Service
Service Date: 08/29/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Ledy G. on 08/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ledy said the mechanic at this business was very honest and he could trust him.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/22/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Jake H. on 08/23/2017
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Jake said this business could not answer him why his vehicle failed the smog check.
Vehicle: Honda Civic
Category: Service
Service Date: 08/18/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Donald D. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Donald said this business was very efficient. They told him what they were going to do and did it in a very timely manner.
Vehicle: Ford Pickup
Category: Service
Service Date: 08/17/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Mike M. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said the staff does a very good job.
Vehicle: Ram 1500
Category: Service
Service Date: 08/03/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Paula A. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Paula said the service went smoothly. The staff were awesome and the repairs were done quickly.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 07/31/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
David L. on 07/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said the staff was really friendly, very knowledgeable, very fast, very efficient and pretty good. He appreciates them getting him in, taking care of him quickly and getting him out. They do an awesome job with the staff they have.
Vehicle: GMC Safari
Category: Service
Service Date: 07/14/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Lucero M. on 07/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Lucero said this business could have been quicker but she is not going to hold it against them.
Vehicle: Mitsubishi Galant
Category: Service
Service Date: 07/12/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Jimmy G. on 07/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jimmy said the business is really good and honorable.
Vehicle: Ford Taurus
Category: Service
Service Date: 07/13/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Virginia H. on 07/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Wanda. She said this business was very accommodating. Virginia wanted to go in with Wanda to get the vehicle serviced and this business allowed Virginia and her dog to stay in the vehicle with the air conditioner on while they repaired her vehicle. They were quickly in and out.
Vehicle: Toyota Camry
Category: Service
Service Date: 07/21/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
John A. on 07/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said the service was fine. The employees did a good job. It cost a lot but his vehicle is old and parts are hard to find. The employees were able to find them and his vehicle running okay, so he has nothing to complain about.
Vehicle: INFINITI Q45
Category: Service
Service Date: 07/19/2017
Review Created: 07/23/2017
This review was collected via phone interview by Customer Research Inc.
David D. on 07/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said this business was right on. Scott knows his vehicle is for work so whenever he calls, they get right to it and they have his vehicle ready. Overall the service was great.
Vehicle: Ford F-150
Category: Service
Service Date: 06/22/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
VERNON B. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service"
Always friendly, fast, and excellent service.
Vehicle: Acura NSX
Service Date: 07/17/2017
Review Created: 07/19/2017 12:33 PM
SANDRA R. on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"EXCELLENT SERVICE EVERY TIME I GO !!!!!!!!!"
I RECOMMEND DIAMOND VALLEY FOR ALL SERVICES NEEDED. KNOWLEDGABLE, HONEST, COST REASONABLE, AND SCHEDULING APPOINTMENTS ARE THE WAY TO GO...THANK YOU ALL THE REPAIRS AND MAINTENCE YOU HAVE DONE FOR ME FOR YEARS.
Vehicle: Dodge Grand Caravan
Service Date: 07/14/2017
Review Created: 07/15/2017 07:00 PM
Yolanda S. on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Yolanda said she was charged $55 for this business to diagnose the problem with the air conditioner in her vehicle. The quote they gave her for the repair was more than she expected, so she is shopping around for a better price.
Vehicle: Nissan Sentra
Category: Service
Service Date: 07/13/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Charles S. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Charles said they got him in and out quickly. They gave him a good price. They were a little messy but they were great.
Vehicle: Ford Explorer
Category: Service
Service Date: 07/11/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Prentiss S. on 06/24/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Prentiss said this business provided good service and they are very nice.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 06/22/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 497 in total