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Dick's Country Chrysler Jeep Dodge

Average Score
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
3.8
(51 Reviews)
100
Write a Review
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Score Details

5 stars
58%
4 stars
5%
3 stars
3%
2 stars
9%
1 star
21%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Dick's Country Chrysler Jeep Dodge has one of the best selections of vehicles and our sales team is one of the best in the area. We will do our best to save you money and make the car buying process as simple as possible. Dick's Country Chrysler Jeep Dodge has one of the best selections of vehicles and our sales team is one of the best in the area. We will do our best to save you money and make the car buying process as simple as possible.

Categories
New Car Dealer, Car Dealer, Used Car Dealer
Contact
(800) 783-4891
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
767 SW Baseline St. Hillsboro, OR 97123
Get Directions

Score Details

5 stars
55%
4 stars
5%
3 stars
5%
2 stars
8%
1 star
25%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Dick's Country Chrysler Jeep Dodge has one of the best selections of vehicles and our sales team is one of the best in the area. We will do our best to save you money and make the car buying process as simple as possible. Dick's Country Chrysler Jeep Dodge has one of the best selections of vehicles and our sales team is one of the best in the area. We will do our best to save you money and make the car buying process as simple as possible.

Categories
New Car Dealer, Car Dealer, Used Car Dealer
Contact
(800) 783-4891
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
767 SW Baseline St. Hillsboro, OR 97123
Get Directions

Score Details

5 stars
80%
4 stars
<1%
3 stars
<1%
2 stars
20%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Dick's Country Chrysler Jeep Dodge has one of the best selections of vehicles and our sales team is one of the best in the area. We will do our best to save you money and make the car buying process as simple as possible. Dick's Country Chrysler Jeep Dodge has one of the best selections of vehicles and our sales team is one of the best in the area. We will do our best to save you money and make the car buying process as simple as possible.

Categories
New Car Dealer, Car Dealer, Used Car Dealer
Contact
(800) 783-4891
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
767 SW Baseline St. Hillsboro, OR 97123
Get Directions
All Departments' Reviews
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
3.8
(51 Reviews)
Write a Review
Recent Reviews
MC
gravatar
Mike C.
Hillsboro, OR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/06/2017
Service Department
Brought my Jeep Grand Cherokee in for warranty ignition switch replacement. While there, I had them change the oil and asked them to check out two other things. the Ignition warranty work was covered by Chrysler. They did disclose upfront that they charge a $150 diagnostic fee - per item - and they applied that to the repair if I decided to proceed. I initially questioned the seemingly high diagnostic fee. I understand it takes their tech time to check things out - $150 per item seemed and still seems high. the service advisor tried to appease by saying if it was somthing minor, they wouldn't charge it. I left the vehicle with them for the day. Mid-day I called to check on the status - they suggested I needed a coolant flush for $189.95 and a fuel system service/cleaning for $289.95. On the diagnostics - they told me I had a minor oil leak at the front crank seal - that would be $428 to repair and on a shifting, they said it would be around $1300 but they weren't exactly sure the issue something to do with the electronic shifter module. I declined both diagnostic repairs, accepted the other two services. Upon picking up the vehicle, I was hit with a $760 bill. $300 of that diagnostic fees. $460 was actual work - an oil change, coolant flush, and fuel system clean. They charge too much. I paid it, but I won't go back. They are charging significantly over industry accepted rates for standard repairs. The gear shifting issue they diagnosed and suggested a $1300 repair for... I can get the part for $200 and looking on youtube, the repair is very simple. So I am doing this one myself. This dealership charges a premium for service. My time is not that valuable. I'll DIY more and use different service providers for more competitive rates. I've taken my vehicles to dealerships for service - not sure exactly why - but in the future, I'll consider independents and DIY. My two Jeeps are no longer under factory warranty. This decision is mostly about cost, not the people. The people are nice enough - at least they smile while taking your money.
Not Recommended
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