Dick's Hillsboro Hyundai


Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

545 Reviews

ReScore Reviews™ (35)

ReScore
Overall Rating 4.4857149/5Overall Rating 4.4857149/5Overall Rating 4.4857149/5Overall Rating 4.4857149/5rating 4.4857149
Original
Overall Rating 2.2857149/5Overall Rating 2.2857149/5rating 2.2857149rating 2.2857149rating 2.2857149
92% Would Recommend
100% Business Response
Latest Review 3 days ago
Taylor S. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"So friendly!"
Ed the service manager is so nice, he really does seem to care about the customers and what is in their best interest. Everyone else at the dealership is always nice as well, and welcoming.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/22/2017 12:20 PM
Virlyn B. at Dick's Hillsboro Hyundai responded on 09/22/2017

Thank you for completing our review. We are happy you are pleased with your service here. We look forward to seeing you again.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Christine H. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good efficient service"
Good service provided by friedly, helpful people.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/21/2017 10:08 PM
Virlyn B. at Dick's Hillsboro Hyundai responded on 09/22/2017

Thank you for completing our review. We are pleased  you were happy with your service and look forward to seeing you again.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
William T. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service as usual!"
Work was done in a timely, professional manner.
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 12:43 PM
Virlyn B. at Dick's Hillsboro Hyundai responded on 09/21/2017

Thank you for completing our review. We appreciate your business.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great value!"
Service department staff is always very courteous, friendly, and communication is clear. My car is taken care of in the time promised for a good price ... and the car wash at the end is great too! What more could a customer ask for?!
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/20/2017 11:25 AM
Virlyn B. at Dick's Hillsboro Hyundai responded on 09/20/2017

Thank you for choosing our dealership for your service repairs. We appreciate your kinds words and are grateful you were happy with your service here. We look forward to seeing you again.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Cookie S. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Excellent
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/20/2017 09:49 AM
Virlyn B. at Dick's Hillsboro Hyundai responded on 09/20/2017

Thank you for completing our review. We appreciate your business and look forward to seeing you again.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They take care of your concerns"
Well done
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/19/2017 06:20 PM
Virlyn B. at Dick's Hillsboro Hyundai responded on 09/20/2017

Thank you for completing our review. We appreciate your business.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Regular Service"
Timely and well performed.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/18/2017 05:23 PM
Virlyn B. at Dick's Hillsboro Hyundai responded on 09/19/2017

Thank you for your business. We are pleased you were happy with your sales and service while visiting our dealership. We look forward to seeing you again.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Robert Y. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service people"
All the service people were so helpful and considerate.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 12:09 PM
Virlyn B. at Dick's Hillsboro Hyundai responded on 09/18/2017

Thank you for completing our survey. We appreciate your business.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Robert W. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast"
Yes
Vehicle: 2014 Hyundai Azera
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/15/2017 11:59 AM
Virlyn B. at Dick's Hillsboro Hyundai responded on 09/15/2017

Thank you for completing our review. We appreciate your business.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
John E. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service call response"
Part not in stock. Needed to be ordered
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/14/2017 12:57 PM
Virlyn B. at Dick's Hillsboro Hyundai responded on 09/14/2017

Thank you for completing our review. We appreciate your business.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Jo R. on 09/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service review"
Oil change Service was good. Appreciate the car wash
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/11/2017 05:24 PM
Virlyn B. at Dick's Hillsboro Hyundai responded on 09/11/2017

Thank you for completing our review. We appreciate your business.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Lynne T. on 09/08/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"not honest "
Discrepancies leads one to think someone is not being honest.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 09/01/2017
Service Type: Repair
Review Created: 09/08/2017 08:40 PM
Robin F. at Dick's Hillsboro Hyundai responded on 09/11/2017

I apologize for the mixed messages. I would like to speak with you regarding your experiences & USB issues. I have left a phone message also. Please call.

Thank you
Robin Farr
Service Manager
Dicks Hillsboro Hyundai
503-640-6401

David M. on 09/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Bad alarm, good job"
When in for an alarm that was going off without an appointment. Service was good but it did take all day. They did a lot of work to find the issue. I would say their work and concern was well above average.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 08/30/2017
Service Type: Maintenance
Review Created: 09/07/2017 04:25 PM
Virlyn B. at Dick's Hillsboro Hyundai responded on 09/08/2017

Thank you for completing our review. We appreciate your business.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Leslie S. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai service"
Friendly and have been very timely on most of the service I have had over the years. Jessie was very nice and helpful.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 08/29/2017
Service Type: Maintenance
Review Created: 09/05/2017 08:09 PM
Virlyn B. at Dick's Hillsboro Hyundai responded on 09/06/2017

Thank you for completing our review. We are happy you were pleased with your service here and look forward to seeing you again.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Verified Customer on 09/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Regular maintenance "
Staff was friendly and helpful
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 09/04/2017 04:24 PM
Virlyn B. at Dick's Hillsboro Hyundai responded on 09/05/2017

Thank you for taking the time to complete our review. We appreciate your business.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
MICHAEL M. on 09/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job"
Keep up the good work.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/04/2017 12:24 PM
Virlyn B. at Dick's Hillsboro Hyundai responded on 09/05/2017

Thank you for completing our review. We appreciate your business.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
William S. on 09/03/2017
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sales "
My thanks to the whole team at Dick's Hillsboro Hyundai for the seamless and positive experience in helping me purchase my first Elantra. Thanks to Rick Miller, Mike Andrews and Bill Supry, and a special thanks to representative Doug Brawner for his attention to helping me acquire my new car!
Service Date: 09/01/2017
Service Type:
Review Created: 09/03/2017 08:53 AM
Virlyn B. at Dick's Hillsboro Hyundai responded on 09/05/2017

Thank you for taking the time to complete our review. We are happy you were pleased with our  service and sales department. We appreciate your business and look forward to seeing you again.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Lana C. on 09/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dale in parts is awesome!"
Thank you :)
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/25/2017
Service Type: Maintenance
Review Created: 09/02/2017 06:56 PM
Virlyn B. at Dick's Hillsboro Hyundai responded on 09/05/2017

Thank you for your business. We look forward to seeing you again.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Steve G. on 09/01/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change"
it went fine
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 08/30/2017
Service Type: Maintenance
Review Created: 09/01/2017 11:21 AM
Virlyn B. at Dick's Hillsboro Hyundai responded on 09/01/2017

Thank you for your business. We look forward to seeing you again.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
John J. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always fast and friendly service"
Always great service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/29/2017
Service Type: Repair
Review Created: 08/31/2017 01:56 PM
Virlyn B. at Dick's Hillsboro Hyundai responded on 08/31/2017

Thank you for completing our review. We appreciate you referring our dealership to your friends. Thank you!

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
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