Dick's Hillsboro Hyundai


Overall Rating 4.47/5Overall Rating 4.47/5Overall Rating 4.47/5Overall Rating 4.47/5rating 4.47

438 Reviews

ReScore Reviews™ (33)

ReScore
Overall Rating 4.4848464/5Overall Rating 4.4848464/5Overall Rating 4.4848464/5Overall Rating 4.4848464/5rating 4.4848464
Original
Overall Rating 2.2727273/5Overall Rating 2.2727273/5rating 2.2727273rating 2.2727273rating 2.2727273
91% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Levi W. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No upselling, just good service on what I wanted done."
Good service on just what I wanted done.
Vehicle: 2010 Hyundai Genesis
Category: Service
Service Date: 05/23/2017
Service Type: Maintenance
Review Created: 05/25/2017 01:43 PM
Virlyn B. at Dick's Hillsboro Hyundai responded on 05/25/2017

Thank you for completing our survey. We appreciate your business.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Verified Customer on 05/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"On time Service and Great Customer Service"
First Service was done promptly and better than expectation
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 05/17/2017
Service Type: Repair
Review Created: 05/23/2017 03:29 PM
Virlyn B. at Dick's Hillsboro Hyundai responded on 05/24/2017

Thank you for completing our review. We appreciate your business.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Lawrence G. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service...service...service"
Always recommend this dealership....I cannot say enough about how great they are. I am planning another purchase from these guys.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 05/19/2017
Service Type: Repair
Review Created: 05/23/2017 02:51 PM
Virlyn B. at Dick's Hillsboro Hyundai responded on 05/24/2017

Thank you for completing our review. It is always a pleasure to see you. Thank you for your business.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Robert W. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast"
Yes
Vehicle: 2014 Hyundai Azera
Category: Service
Service Date: 05/20/2017
Service Type: Maintenance
Review Created: 05/23/2017 11:37 AM
Virlyn B. at Dick's Hillsboro Hyundai responded on 05/23/2017

Thank you for completing our survey. We look forward to seeing you again. We appreciate your business.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Chris W. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Summary of a Winner"
the people
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/17/2017
Service Type: Maintenance
Review Created: 05/22/2017 08:24 PM
Robin F. at Dick's Hillsboro Hyundai responded on 05/23/2017

Thank you for taking our survey & for being a loyal customer for many years. Always a pleasure seeing you

Robin Farr
Dicks Hillsboro Hyundai

Heejin P. on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service was excellent"
Everything was as expected and on time. I am very satisfied!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/21/2017 08:46 PM
Virlyn B. at Dick's Hillsboro Hyundai responded on 05/22/2017

Thank you for completing our review. We are pleased you were happy with your service here. Thank you for your business.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
U. on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good timely service. "
Always appreciate the good service.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/21/2017 08:28 PM
Virlyn B. at Dick's Hillsboro Hyundai responded on 05/22/2017

Thank you for completing our review. We appreciate your business.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Angie H. on 05/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fastest oil change!"
I was greeted right after arriving and they got me in and done in no time while I waited for my car.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 05/13/2017
Service Type: Maintenance
Review Created: 05/20/2017 04:05 AM
Virlyn B. at Dick's Hillsboro Hyundai responded on 05/22/2017

Thank you for completing our review. We look forward to seeing you again. We appreciate your business.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Verified Customer on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The best service and fast"
This time was very fast and I'm satisfied after change the oil. I can felt the different before and after change the oil. I really appreciate to the technician. They did great job!
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/18/2017 10:41 PM
Virlyn B. at Dick's Hillsboro Hyundai responded on 05/19/2017

Thank you for completing our review. We are pleased you were happy with your service here. Thank you for your business.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
William R. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
good people working there good service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/18/2017 04:46 PM
Virlyn B. at Dick's Hillsboro Hyundai responded on 05/19/2017

Thank you for completing our review. We appreciate your business and look forward to seeing you again.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Verified Customer on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
Always happy to help, and my car is well taken care of.
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/18/2017 10:26 AM
Virlyn B. at Dick's Hillsboro Hyundai responded on 05/18/2017

Thank you for completing our review. It is always a pleasure to see you. Thank you for your business.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Donald P. on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Expertise in everything Hyundai!"
Great service, friendliness of people working at the Hyundai dealership! Outstanding customer service!
Vehicle: 2010 Hyundai Elantra To
Category: Service
Service Date: 05/15/2017
Service Type: Maintenance
Review Created: 05/17/2017 01:31 PM
Virlyn B. at Dick's Hillsboro Hyundai responded on 05/18/2017

Thank you for completing our survey. We appreciate your business and look forward to seeing you again.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
David K. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT CUSTOMER SERVICE"
Robin Farr is the best Service Manager I have dealt with. He was extremely helpful and understanding of the situation we were in with shipping our daughter's car to Oregon from Florida for her internship. He was prompt with his estimates and was easy to work with. He also quickly addressed a minor service issue the day after my daughter picked up her car. I would recommend using the Dick's service department anytime
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 05/12/2017
Service Type: Maintenance
Review Created: 05/16/2017 01:42 PM
Virlyn B. at Dick's Hillsboro Hyundai responded on 05/16/2017

Thank you for taking the time to complete our review. We are pleased that you were happy with your service here and we are grateful we could help. We look forward to seeing your daughter in the near future with anything she needs. We appreciate your business and the trust you had in our dealership. Thank you!

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Verified Customer on 05/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Courteous and professional service.
Vehicle: 2016 Hyundai Sonata Plu
Category: Service
Service Date: 05/10/2017
Service Type: Repair
Review Created: 05/14/2017 09:48 AM
Virlyn B. at Dick's Hillsboro Hyundai responded on 05/15/2017

Thank you for taking the time to complete our review. We appreciate your business.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
RYAN S. on 05/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Department rocks!"
These guys do it right, the first time, all the time
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 05/08/2017
Service Type: Maintenance
Review Created: 05/13/2017 10:19 AM
Virlyn B. at Dick's Hillsboro Hyundai responded on 05/15/2017

Thank you for completing our review. We appreciate your kind words and are pleased you were happy with your service here. Thank you for your business.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Robert T. on 05/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent maintenance experience"
They provided a regularly scheduled oil change and had previously provided a coupon, which made it even more affordable. They washed the car and vacuumed the front seat area. They also gave a recommendation of when the next scheduled maintenance would be due along with the estimated cost. Great overall experience!
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 05/09/2017
Service Type: Maintenance
Review Created: 05/12/2017 12:46 PM
Virlyn B. at Dick's Hillsboro Hyundai responded on 05/12/2017

Thank you for completing our survey. We appreciate your business.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Frank C. on 05/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personalized ssrvice"
Well done
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 05/09/2017
Service Type: Repair
Review Created: 05/11/2017 11:00 AM
Virlyn B. at Dick's Hillsboro Hyundai responded on 05/11/2017

Thank you for taking the time to complete our review. We appreciate your business.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Verified Customer on 05/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"no title"
Much better service than Beaverton Hyundai. Every task, no matter how small, takes a minimum of 1.5 hours, regardless of how early you bring you vehicle in. But overall very happy with service and treatment, especially compared to other dealerships.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 05/09/2017
Service Type: Repair
Review Created: 05/11/2017 10:50 AM
Virlyn B. at Dick's Hillsboro Hyundai responded on 05/12/2017

Thank you for completing our survey. We apologize for the oil change taking a bit longer than normal. We appreciate your business.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Verified Customer on 05/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Team work "
Thank you for everything your organization is awesome
Vehicle: 2016 Hyundai Equus
Category: Service
Service Date: 05/09/2017
Service Type: Repair
Review Created: 05/11/2017 10:24 AM
Virlyn B. at Dick's Hillsboro Hyundai responded on 05/11/2017

Thank you for taking the time to complete our review. We are grateful you were happy with your service here and look forward to seeing you again.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Verified Customer on 05/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"yes"
yes
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/03/2017
Service Type: Repair
Review Created: 05/10/2017 08:30 AM
Virlyn B. at Dick's Hillsboro Hyundai responded on 05/10/2017

Thank you for completing our survey. We appreciate your business.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
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