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Discount Brake & Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,196 Reviews)
91
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
2
Total ReScores
2.5
ReScore Average
91
Net Promoter Score ®

Business Details

About

We are family-owned and operated and have been serving the Conroe area since 1986. We specialize in Full Service Auto Repair including Diagnostics, Air Conditioning, Brakes, Suspension, and Wheel Alignment, Cooling systems, and Check Engine lights. We are family-owned and operated and have been serving the Conroe area since 1986. We specialize in Full Service Auto Repair including Diagnostics, Air Conditioning, Brakes, Suspension, and Wheel Alignment, Cooling systems, and Check Engine lights.

Categories
Auto Repair, Import Auto Repair, Car Maintenance
Contact
(936) 539-3040

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
1808 N Frazier St Conroe, TX 77301-1368
Discount Brake & Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,196 Reviews)

JP
Josephlyn P.
Conroe, TX
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/13/2015
verified customer Verified Customer
Category: Service
Josephlyn said the prices she was charged were too expensive and would not recommend them as a result.
Not Recommended
Chris C. from Discount Brake & Auto Repair responded on 07/15/2015 12:43 PM

Josephlyn my name is Chris Cochran, I am the owner of Discount Brake & Auto Repair.  I am sorry you feel like what we charged you was too much.  I looked over your charges and would like to explain exactly what we charged for.  You had to have your car towed in because it overheated and quit running.  Your vehicle is a 1994 Model so it does not have an ODBII diagnostic Control Module.  Pre-OBDII vehicles require a technician more time to diagnose because the tech has to manually check each sensor.  The tech diagnosed your vehicle and he also performed a compression test.  The diagnosis was a bad engine.  We charged $70 for diagnostic time.   We also charged you for the tow bill because you arranged for a tow and wanted it added to the bill.  I do not feel like any of the charges were excessive.  The estimate we quoted was for a used engine with a 1 year parts and labor warranty.  It was complete price that included all parts and labor needed to give you a guaranteed repair.  When we install used engines, we replace both front and rear seals, timing belt, spark plugs and new air filter, oil filter and all fluids necessary.  If you would like to discuss your charges feel free to call me at 936-539-3040 or stop by.  Thank you for responding to our survey, we look forward to your business in the future. - Chris Cochran

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