ReScore Reviews™ (2)
99% Would Recommend
Latest Review 11 months ago
Conroe, TX 77305
0.8 miles away
Review for Discount Brake & Auto Repair
Woody S. on 12/20/2011
Spoke with Bridget. She said a letter came in the mail that told her she needed a factory scheduled maintenance done and when she took it into this business they didn't know what she was talking about.
Service Date: 12/19/2011
Review Created: 12/20/2011
This review was collected via phone interview by Customer Research Inc.
Chris C. at Discount Brake & Auto Repair responded on 12/22/2011
Our computer sends out maintenance reminders based on estimated mileage. Sometimes when customers come in, we are not aware of the reminder that was sent out. I am sorry for the confusion. Thank you for your input, we appreciate your business.