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Discount Brake & Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,197 Reviews)
91
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
2
Total ReScores
2.5
ReScore Average
91
Net Promoter Score ®

Business Details

About

We are family-owned and operated and have been serving the Conroe area since 1986. We specialize in Full Service Auto Repair including Diagnostics, Air Conditioning, Brakes, Suspension, and Wheel Alignment, Cooling systems, and Check Engine lights. We are family-owned and operated and have been serving the Conroe area since 1986. We specialize in Full Service Auto Repair including Diagnostics, Air Conditioning, Brakes, Suspension, and Wheel Alignment, Cooling systems, and Check Engine lights.

Categories
Auto Repair, Import Auto Repair, Car Maintenance
Contact
(936) 539-3040

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
1808 N Frazier St Conroe, TX 77301-1368
Discount Brake & Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,197 Reviews)

AS
Ana S.
Conroe, TX
BMW 330i
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/13/2014
verified customer Verified Customer
Category: Service
Ana said this business provided great service. She had a bad experience where one of the employees said she had not payed when she had.
Not Recommended
Chris C. from Discount Brake & Auto Repair responded on 01/16/2014 06:36 AM

When we finished the repairs on your vehicle, we marked your receipt paid by credit card....but your credit card was declined.   You told my service writer you bring back the money for the repairs.  You did not come back.  When you came back for an oil change, I asked you about the previous ticket.  I assume because your ticket was marked paid my credit card, that you assumed you paid the previous bill.  The day you came in, my service writer was not in.  At any time, feel free to stop by and we will discuss what happened.  I would like to clear up the confusion. 

Service Coupons and Posts
👍👍👍Thanks @Conroe for the great service! Quick, friendly and helpful. #Conroe #CustomerService #HappyCustomer
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