Doctor Auto


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

28 Reviews

100% Would Recommend
Latest Review about 1 year ago

Tim A. on 07/06/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tim said they are always super honest. They tell him when he actually needs the part or if he does not need the part and what they actually cost. They gave him options of using used parts and when there is not a lot of money that it is nice to have a business looking out for him.
Vehicle: Toyota Corolla
Category: Service
Service Date: 06/30/2016
Review Created: 07/06/2016
This review was collected via phone interview by Customer Research Inc.
Carol B. on 07/03/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They don't try to upsell me things I don't need!"
Excellent service, as always
Vehicle: Toyota Tundra
Service Date: 07/01/2016
Review Created: 07/03/2016 08:37 AM
Ronda R. on 07/01/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"3 years with Dr. Auto"
The feeling of trusting in the service and integrity while enjoying the personalities of those who I come in contact with
Vehicle: Toyota Matrix
Service Date: 06/30/2016
Review Created: 07/01/2016 09:39 PM
Keith G. on 06/25/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Keith said this business was awesome. They handled business and they took care of him quickly and painlessly.
Vehicle: Mazda MX-5 Miata
Category: Service
Service Date: 06/22/2016
Review Created: 06/25/2016
This review was collected via phone interview by Customer Research Inc.
Mariah B. on 06/23/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mariah said this business is always nice and super helpful. She knows she can trust them and they always give her good deals.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 06/08/2016
Review Created: 06/23/2016
This review was collected via phone interview by Customer Research Inc.
Mike M. on 06/18/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"As usual honest and effecient service"
My car was inspected for a brake problem and diagnosed quickly. There was no problem and Alex took the time to explain everything they had done. This is one of the best car repair service companies I have ever used bar none
Vehicle: Dodge Durango
Service Date: 06/17/2016
Review Created: 06/18/2016 08:29 PM
Ben R. on 06/15/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always good service!"
I always receive great service from the Dr. Alex and his staff are always friendly, knowledgeable and really good at what they do.
Vehicle: Toyota Pickup
Service Date: 06/10/2016
Review Created: 06/15/2016 10:53 AM
Mike M. on 06/14/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"As usual excellent "
Great experience and value
Vehicle: BMW 325i
Service Date: 06/13/2016
Review Created: 06/14/2016 09:14 PM
Tim N. on 06/11/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tim said the service is always very good. Everyone there is friendly and they always get his vehicle back to him in a timely manner.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/08/2016
Review Created: 06/11/2016
This review was collected via phone interview by Customer Research Inc.
Bruno R. on 06/11/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bruno said the business was efficient and they don't overcharge for their services.
Vehicle: Mercedes-Benz C230
Category: Service
Service Date: 06/08/2016
Review Created: 06/11/2016
This review was collected via phone interview by Customer Research Inc.
Craig C. on 06/10/2016
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Craig said this business was good for the most part but they did put in any extra effort into their service by cleaning out the engine department. He thought they might have done a better job cleaning the oil cap and there were leafs on the edges of the hood. They could have put in a bit more effort. He does not know if they got all the oil out of the filter cartridge. He gave them 5 quarts of oil but they only used 4 quarts and he could see some oil was left in the container. However, they were good and treated him nicely. They are a reputable business.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 05/25/2016
Review Created: 06/10/2016
This review was collected via phone interview by Customer Research Inc.
Dexter A. on 06/10/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Bell. She said she loves this business.
Vehicle: Toyota Camry
Category: Service
Service Date: 06/07/2016
Review Created: 06/10/2016
This review was collected via phone interview by Customer Research Inc.
Sara B. on 06/08/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sara said this business went above and beyond in terms of customer service.
Vehicle: Toyota Prius V
Category: Service
Service Date: 06/03/2016
Review Created: 06/08/2016
This review was collected via phone interview by Customer Research Inc.
Penny E. on 06/04/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good, honest work done right and on time."
I've been taking my car to Dr. Auto for a couple of years now and couldn't be happier with their work. They give me good advice on if something needs immediate attention or can wait. They are skilled professionals and do excellent work. They are very trustworthy and professional. I highly recommend them!
Vehicle: Hyundai Santa Fe
Service Date: 06/02/2016
Review Created: 06/04/2016 08:28 PM
Julie K. on 06/02/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Reliable, considerate, complete, flexible"
For all other times I've brought my vehicle to Doctor Auto, I would rate them with a 5. For my 50,000 there was confusion in that they goofed and scheduled me for a Monday Holiday. They profusely apologized and did the service promptly the next morning and I'm willing to bet that mistake will never happen again. They are the good guys.
Vehicle: Toyota Corolla
Service Date: 05/31/2016
Review Created: 06/02/2016 03:25 PM
Billy P. on 05/25/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great job as usual"
the fellas are the key great guys who know what they are doing, thanks again !!!
Vehicle: GMC Savana
Service Date: 05/23/2016
Review Created: 05/25/2016 09:50 AM
Jeff H. on 05/15/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It's either extraordinary diagnostic expertise or magic"
Alex and his team will make your car run like new–or better than new. I still can't find where he hid the super charger on my 92 VW with over 200,000 miles, but it runs like it is 1992 all over again.
Vehicle: Volkswagen Cabriolet
Service Date: 05/13/2016
Review Created: 05/15/2016 09:03 AM
Jim R. on 05/13/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jim said he keeps going back because they have good service.
Vehicle: Honda Civic
Category: Service
Service Date: 05/06/2016
Review Created: 05/13/2016
This review was collected via phone interview by Customer Research Inc.
Antonia K. on 05/11/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Antonia said the business was very nice and considerate. They got the job done on time and she is confident in them.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 04/22/2016
Review Created: 05/11/2016
This review was collected via phone interview by Customer Research Inc.
DANA S. on 05/08/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people great service"
I love Doctor Auto. I have been taking my cars to Alex for over 5 years and am always satisfied. He worked on my Volkswagen Jetta and now my Honda CRV. He always tries to give me the available options and I trust his opinion, I highly recommend this place.
Vehicle: Honda CR-V
Service Date: 05/04/2016
Review Created: 05/08/2016 09:35 PM
Displaying Review 1 - 20 of 28 in total