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Don Massey Collision Center

Average Score
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
3.5
(2 Reviews)
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Inactive Business

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ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
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Business Details

Contact
(303) 256-0770
No Business Hours Provided

Business Hours

* Mountain Time (US & Canada)
6208 E. Country Line Rd. Highlands Ranch , CO 80126
Don Massey Collision Center 's Reviews
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
3.5
(2 Reviews)

KR
Kimberly R.
CO
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/07/2011
verified customer Verified Customer
Category: Collision
Kimberly said that she would rate her overall experience with the business a 2.5 because it took them 2 months to fix her vehicle. She is not satisfied with the quality of the repair because her vehicle is not fixed completely, it is still making a rattling sound and the driver's side door will not close all the way. She said the business did not give her a reason why the vehicle was late. For these reasons, she was not satisfied with the business's communication.
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This review was collected via phone interview by Customer Research Inc.
Todd M. from Don Massey Collision Center responded on 04/15/2011 12:14 PM
Todd spoke to Kim. We will pick up vehical from our service dept on 4/14/2011 . We were unable to correct rattle in trunk due to personal itoms in trunk. Kim is moving. The jack is rattling in the rt quarter i was unable to find all the parts with the trunk full.When itoms are removed she will call me and i will install jack and then be able to road test for a rattle. . I also whent over delays in parts with her causing longer repair time and enterprise bill to shop of 400.00. Thanks Todd
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