Don Massey Collision Center

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

796 Reviews

95% Would Recommend
Latest Review over 1 year ago

Review for Don Massey Collision Center
William S. on 07/02/2013
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
William said the process took much longer than the business originally promised. They had the vehicle for 8 to 12 weeks. The process kept getting dragged out longer and longer. The estimator did not see that the engine was cracked and that held up the repairs. They sent the vehicle to a third party Honda business to work on the cracked engine. There are still issues with the vehicle and when he finds the time to bring the vehicle back he will schedule an appointment. He would not recommend this business based on this experience.
Category: Collision
Service Date: 06/19/2013
Review Created: 07/02/2013
This review was collected via phone interview by Customer Research Inc.