Don Massey Collision Center

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

796 Reviews

95% Would Recommend
Latest Review over 1 year ago

Review for Don Massey Collision Center
John G. on 07/13/2013
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
John said his experience with this business was pretty good, but he would have liked a little more contact letting him know when his vehicle would be ready. They initially told him it would take a few days, but they didn't contact him until the day it was ready. He wasn't promised an exact time when he would get his vehicle back, therefore he wasn't kept adequately informed during the repair process, and because of the above he wasn't satisfied with this business's communication. They did a fine job regarding the quality of the repair.
Category: Collision
Service Date: 06/28/2013
Review Created: 07/13/2013
This review was collected via phone interview by Customer Research Inc.