Don Massey Collision Center

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

796 Reviews

95% Would Recommend
Latest Review over 1 year ago

Review for Don Massey Collision Center
Kathleen M. on 05/29/2014
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Kathleen said when she went to this business to pick up her vehicle, the tail lights were not working. She was originally told the repairs would take 10 days, but they ended up taking 12 days. She was not given a reason for the delay. She was not kept adequately informed during the repair process. The only time this business contacted her was when her vehicle was ready. She was not satisfied with the communication for the reason mentioned. She was satisfied with the estimate but it was was much less than the finalized bill. The people at this business were very nice.
Category: Collision
Service Date: 05/20/2014
Review Created: 05/29/2014
This review was collected via phone interview by Customer Research Inc.