ReScore Reviews™ (19)

ReScore
Overall Rating 4.5263174/5Overall Rating 4.5263174/5Overall Rating 4.5263174/5Overall Rating 4.5263174/5rating 4.5263174
Original
Overall Rating 2.36842/5Overall Rating 2.36842/5rating 2.36842rating 2.36842rating 2.36842
94% Would Recommend
100% Business Response
Latest Review 4 days ago
Gerhart H. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great personel service"
5 STAR
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/18/2017 03:23 PM
Doug J D. at Dondelinger Hyundai responded on 08/18/2017

Thank you so much for the Great Review and taking the time to review Dondelingers

Doug Davis
Dondelinger Automotive

John A. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Superb service"
I was impressed with the friendliness of the Service Department staff, the thoroughness of the maintenance, and the very reasonable cost.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/18/2017 02:32 PM
Doug J D. at Dondelinger Hyundai responded on 08/18/2017

Thanks for the Great Review 

Doug Davis
Dondelinger Automotive

Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They are very accommodating "
They were timely
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 01:19 PM
Doug J D. at Dondelinger Hyundai responded on 08/18/2017

Thanks for the Great Review.

Doug Davis
Dondelinger Automotive

Albert K. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good work, Frendly folks."
I knew it was about time for a brake job. But I didn't expect the diagnosis of the rust problem. No more Hyundai's for this driver!
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/17/2017 01:45 PM
Verified Customer on 08/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Out of state customer"
Treated well while visiting the area.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/17/2017 06:39 AM
Doug J D. at Dondelinger Hyundai responded on 08/17/2017

Thank You for taking the time to Review Dondelinger Automotive .

Doug Davis
Dondelinger Automotive 

Verified Customer on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
They do a good job
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/16/2017 07:41 PM
Doug J D. at Dondelinger Hyundai responded on 08/17/2017

Thank You so much for the Great Review.

Doug Davis
Dondelinger Automotive 

Sandra S. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professionalism"
Yes
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 10:17 AM
Doug J D. at Dondelinger Hyundai responded on 08/16/2017

Thank You for the Great review and taking the time to fill it out.
Doug Davis
Dondelinger Automotive 

Amanda C. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great service. Nice, helpful staff.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 10:15 AM
Doug J D. at Dondelinger Hyundai responded on 08/16/2017

Thank You for the Great Review .

Doug Davis
Dondelinger automotive 

Bonnie H. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service agents"
Service agents are very friendly and knowledgeable
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/11/2017 01:31 PM
Doug J D. at Dondelinger Hyundai responded on 08/11/2017

Thanks

Paul V. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always treated with professionalism "
Always treated with professionalism.... knowledgeable staff
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/09/2017 06:47 PM
Doug J D. at Dondelinger Hyundai responded on 08/09/2017

Thank you for taking the time out of your evening to give Dondelingers such a Great Review.

Doug Davis
Dondelinger Automotive

Todd W. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tremendous personal service."
Exceptional care on an individual, personal level. Went way above and beyond what we expected the service people to do when we were late getting back from the Cities to pick up our car--they waited for us!
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 07/29/2017
Service Type: Maintenance
Review Created: 08/07/2017 09:47 AM
Doug J D. at Dondelinger Hyundai responded on 08/07/2017

Thank You so much for the Great Review.

Doug Davis
Dondelinger automotive 

Robert B. on 08/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personal contact"
We were greeted and they explained what they were going to do and how
Long it would take. A good experience.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/28/2017
Service Type: Repair
Review Created: 08/06/2017 09:14 AM
Doug J D. at Dondelinger Hyundai responded on 08/07/2017

Thank You so much for the Great Review

Doug Davis

Dondelinger automotive 

Mary M. on 08/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Why I continue to go to dondelingers"
It's very clean the staff is friendly and knowledgeable and I always feel welcomed and appreciated.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/02/2017
Service Type: Maintenance
Review Created: 08/04/2017 08:20 PM
Doug J D. at Dondelinger Hyundai responded on 08/04/2017

Thanks so much for the Great Review.

Doug Davis
Dondelinger Automotive

Adam L. on 08/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Adam"
Ok
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/02/2017
Service Type: Maintenance
Review Created: 08/04/2017 02:14 PM
Doug J D. at Dondelinger Hyundai responded on 08/04/2017

Thanks for taking the time to review Dondelingers 

JAMES M. on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall"
Appreciate the notification and quick fix.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 07/27/2017
Service Type: Repair
Review Created: 08/01/2017 03:02 PM
Doug J D. at Dondelinger Hyundai responded on 08/01/2017

Thanks for the Great Review.

Doug Davis
Dondelinger Automotive

Verified Customer on 07/31/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Estimates need to be more accurate!"
Call if the estimated bill has changed from what the customer was given.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 07/24/2017
Service Type: Repair
Review Created: 07/31/2017 05:29 AM
Doug J D. at Dondelinger Hyundai responded on 07/31/2017

I am Sorry that the bill was not explained properly and you had to deal with a surprise of a larger bill - After our conversation hopefully you will feel the situation was resolved to your satisfaction.
We appreciate your business .

Doug Davis
Dondelinger Automotive 

Doug J D. at Dondelinger Hyundai responded on 07/31/2017

CHECK IN THE MAIL 07/31/2017 .
THANK YOU
DOUG

PETER S. on 07/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"ps"
good service as usual
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 07/22/2017
Service Type: Maintenance
Review Created: 07/25/2017 11:31 AM
Doug J D. at Dondelinger Hyundai responded on 07/25/2017

Thanks for the great review and for taking the time to respond .

Doug Davis
Dondelinger automotive 

Mary O. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Everything was fine. They were very accommodating
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 07/11/2017
Service Type: Maintenance
Review Created: 07/21/2017 07:13 PM
Doug J D. at Dondelinger Hyundai responded on 07/23/2017

Thank you for taking the time to review Dondelinger.
And thanks for the Great score

Julienne L. on 07/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Dondelinger Hyundai"
Yes, I would
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 07/05/2017
Service Type: Maintenance
Review Created: 07/12/2017 12:15 PM
Doug J D. at Dondelinger Hyundai responded on 07/12/2017

Thank you for taking the time to review Dondelinger Automotive.

Robert M. on 07/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"the people"
I would like to make an appointment. so
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 07/05/2017
Service Type: Maintenance
Review Created: 07/11/2017 09:51 AM
Doug J D. at Dondelinger Hyundai responded on 07/12/2017

Thanks so much for taking the time to review Dondelinger Automotive .

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