Dons Auto Care Center


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

287 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
99% Business Response
Latest Review 17 days ago
Lionel G. on 08/04/2017
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Lionel said he got the best service ever.
Vehicle: Toyota Camry
Category: Service
Service Date: 07/31/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
DON W. at Dons Auto Care Center responded on 08/07/2017

Thank you, Lionel.  It's always a pleasure to see you!

JACKIE C. on 08/03/2017
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"Great service and honesty!"
Definitely the place to get your car serviced.
Vehicle: Toyota RAV4
Service Date: 08/02/2017
Review Created: 08/03/2017 12:12 PM
DON W. at Dons Auto Care Center responded on 08/03/2017

Thank you, Jackie!

Bob B. on 07/30/2017
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"Dons and his team do a great job making sure make car is safe.at a good price."
Like always on time service and honest prices and just good people
Thanks Guys and girls
Vehicle: Dodge Durango
Service Date: 07/29/2017
Review Created: 07/30/2017 12:03 PM
DON W. at Dons Auto Care Center responded on 07/31/2017

Thank you, Bob!  A pleasure to see you again.

CRAIG A. on 07/29/2017
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"Speedy service at a good price"
The required work was done in a timely fashion at a decent price and no one tried to sell me services I didn't need or want
Vehicle: Mazda CX-7
Service Date: 07/28/2017
Review Created: 07/29/2017 05:15 AM
DON W. at Dons Auto Care Center responded on 07/31/2017

Thank you, Craig!  We do our best to keep you running at reasonable prices!

Bruce P. on 07/24/2017
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Spoke with Pam. She said this business does excellent work.
Vehicle: Ford Mustang
Category: Service
Service Date: 07/22/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
DON W. at Dons Auto Care Center responded on 07/27/2017

We do our best, Pam.  Thank you!

Adrian L. on 07/21/2017
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Adam said they did a good job.
Vehicle: Honda Accord
Category: Service
Service Date: 07/20/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
DON W. at Dons Auto Care Center responded on 07/27/2017

Thank you, Adrian!

Amy T. on 07/20/2017
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Amy said this business was very honest and they gave her a very good price estimate. They changed her oil and did it in a timely manner.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 07/19/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
DON W. at Dons Auto Care Center responded on 07/27/2017

Thank you, Amy!

SHIRLEY C. on 07/18/2017
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"everything, great service and people"
it is always clean and they are all very friendly.
Vehicle: Chrysler Town & Country
Service Date: 07/13/2017
Review Created: 07/18/2017 09:35 AM
DON W. at Dons Auto Care Center responded on 07/18/2017

Thank you, Shirley!

BRAD C. on 07/15/2017
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"Work done as promised; efficient, courteous; I feel you have their full attention and knowledge about my auto and scheduling needs"
A scheduled maintenance visit; completely satisfied; quick, done as promised and even the inside floor area cleaned; amazing!!!
Vehicle: Chrysler Town & Country
Service Date: 07/14/2017
Review Created: 07/15/2017 01:26 PM
DON W. at Dons Auto Care Center responded on 07/17/2017

Thanks for coming, Brad!

Armand R. on 07/14/2017
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"Personnel "
Promptness of service
Vehicle: Lexus ES 350
Service Date: 07/13/2017
Review Created: 07/14/2017 02:32 PM
DON W. at Dons Auto Care Center responded on 07/17/2017

Thank you, Armand!  Good seeing you!

RICH P. on 07/14/2017
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"The service on time."
Good Job!
Vehicle: Honda Accord
Service Date: 07/12/2017
Review Created: 07/14/2017 07:40 AM
DON W. at Dons Auto Care Center responded on 07/14/2017

Thank you, Rich!

John 0. on 07/12/2017
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John said the business and the price was good. They did everything right.
Vehicle: Nissan Maxima
Category: Service
Service Date: 07/11/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
DON W. at Dons Auto Care Center responded on 07/27/2017

Thank you for the review, John!

GREGORY R. on 07/11/2017
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"Work efficiency was great."
Overall timing of work productive was on point.
Vehicle: Honda Accord
Service Date: 07/10/2017
Review Created: 07/11/2017 07:45 AM
DON W. at Dons Auto Care Center responded on 07/11/2017

Thank you, Gregory!

FRANCIS Z. on 07/10/2017
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"Auto service"
Service is always completed on time and well done.
Vehicle: Jeep Grand Cherokee
Service Date: 07/07/2017
Review Created: 07/10/2017 04:28 AM
DON W. at Dons Auto Care Center responded on 07/11/2017

Thank you, Francis!

Larry V. on 07/10/2017
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Larry said the business took pretty good care of him.
Vehicle: Cadillac Fleetwood
Category: Service
Service Date: 07/05/2017
Review Created: 07/10/2017
This review was collected via phone interview by Customer Research Inc.
DON W. at Dons Auto Care Center responded on 07/27/2017

We're glad you thought so, Larry!  Thanks.

JACK L. on 06/28/2017
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"We Broke it-They Fixed it !"
We always limp in with something bad..and come back out full speed!
Vehicle: Saturn SL2
Service Date: 06/21/2017
Review Created: 06/28/2017 04:22 AM
DON W. at Dons Auto Care Center responded on 06/28/2017

We do our best!  Thank you, Jack.

Laura D. on 06/28/2017
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Laura said this business was great. The service was quick.
Vehicle: Ford E450 Super Duty
Category: Service
Service Date: 06/27/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
DON W. at Dons Auto Care Center responded on 07/11/2017

We appreciate the rating, Laura!

JOAN B. on 06/25/2017
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"Caring"
The staff makes you feel that they care about you and making sure their service is exceptional.
Vehicle: Ford Pickup
Service Date: 06/22/2017
Review Created: 06/25/2017 08:44 AM
DON W. at Dons Auto Care Center responded on 06/28/2017

That's because we DO care, Joan!  Thank you for coming in.

JERRY C. on 06/24/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"1994 Corvette"
The overheating issue remains. After spending over $2,000 , the #1 fan does not operate when the temp reaches the fan turn-on point while at idle or in stop & go traffic. The temp must reach the near danger point and the #2 will kick in and bring the temp gauge back to 185 degrees. So, the engine temp repeatedly goes back and forth from normal temp to extreme. This cannot be healthy for the engine.
Vehicle: Chevrolet Corvette
Service Date: 06/08/2017
Review Created: 06/24/2017 09:59 AM
DON W. at Dons Auto Care Center responded on 06/28/2017

Good morning, Jerry. I'm sorry your having a problem with one of the fans. At the time the vehicle was finished both fans were working. As always we are only trying to fix the problems we find at the time the vehicle is at the shop. But the fact remains you're still having a problem with the over heating. So please bring the vehicle back; you do have a warranty with any of the repairs we did & there will be no charge to diagnose the problem. If you do not give me a chance to make it right I cannot fix the problem.

Mick O. on 06/23/2017
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Spoke with Kamil. He said they do a good job.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 06/21/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
DON W. at Dons Auto Care Center responded on 06/28/2017

Thank you, Mick!

Displaying Review 1 - 20 of 287 in total