Dons Auto Care Center


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

278 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
99% Business Response
Latest Review 3 days ago
SHIRLEY C. on 07/18/2017
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"everything, great service and people"
it is always clean and they are all very friendly.
Vehicle: Chrysler Town & Country
Service Date: 07/13/2017
Review Created: 07/18/2017 09:35 AM
DON W. at Dons Auto Care Center responded on 07/18/2017

Thank you, Shirley!

BRAD C. on 07/15/2017
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"Work done as promised; efficient, courteous; I feel you have their full attention and knowledge about my auto and scheduling needs"
A scheduled maintenance visit; completely satisfied; quick, done as promised and even the inside floor area cleaned; amazing!!!
Vehicle: Chrysler Town & Country
Service Date: 07/14/2017
Review Created: 07/15/2017 01:26 PM
DON W. at Dons Auto Care Center responded on 07/17/2017

Thanks for coming, Brad!

Armand R. on 07/14/2017
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"Personnel "
Promptness of service
Vehicle: Lexus ES 350
Service Date: 07/13/2017
Review Created: 07/14/2017 02:32 PM
DON W. at Dons Auto Care Center responded on 07/17/2017

Thank you, Armand!  Good seeing you!

RICH P. on 07/14/2017
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"The service on time."
Good Job!
Vehicle: Honda Accord
Service Date: 07/12/2017
Review Created: 07/14/2017 07:40 AM
DON W. at Dons Auto Care Center responded on 07/14/2017

Thank you, Rich!

GREGORY R. on 07/11/2017
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"Work efficiency was great."
Overall timing of work productive was on point.
Vehicle: Honda Accord
Service Date: 07/10/2017
Review Created: 07/11/2017 07:45 AM
DON W. at Dons Auto Care Center responded on 07/11/2017

Thank you, Gregory!

FRANCIS Z. on 07/10/2017
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"Auto service"
Service is always completed on time and well done.
Vehicle: Jeep Grand Cherokee
Service Date: 07/07/2017
Review Created: 07/10/2017 04:28 AM
DON W. at Dons Auto Care Center responded on 07/11/2017

Thank you, Francis!

JACK L. on 06/28/2017
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"We Broke it-They Fixed it !"
We always limp in with something bad..and come back out full speed!
Vehicle: Saturn SL2
Service Date: 06/21/2017
Review Created: 06/28/2017 04:22 AM
DON W. at Dons Auto Care Center responded on 06/28/2017

We do our best!  Thank you, Jack.

Laura D. on 06/28/2017
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Laura said this business was great. The service was quick.
Vehicle: Ford E450 Super Duty
Category: Service
Service Date: 06/27/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
DON W. at Dons Auto Care Center responded on 07/11/2017

We appreciate the rating, Laura!

JOAN B. on 06/25/2017
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"Caring"
The staff makes you feel that they care about you and making sure their service is exceptional.
Vehicle: Ford Pickup
Service Date: 06/22/2017
Review Created: 06/25/2017 08:44 AM
DON W. at Dons Auto Care Center responded on 06/28/2017

That's because we DO care, Joan!  Thank you for coming in.

JERRY C. on 06/24/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"1994 Corvette"
The overheating issue remains. After spending over $2,000 , the #1 fan does not operate when the temp reaches the fan turn-on point while at idle or in stop & go traffic. The temp must reach the near danger point and the #2 will kick in and bring the temp gauge back to 185 degrees. So, the engine temp repeatedly goes back and forth from normal temp to extreme. This cannot be healthy for the engine.
Vehicle: Chevrolet Corvette
Service Date: 06/08/2017
Review Created: 06/24/2017 09:59 AM
DON W. at Dons Auto Care Center responded on 06/28/2017

Good morning, Jerry. I'm sorry your having a problem with one of the fans. At the time the vehicle was finished both fans were working. As always we are only trying to fix the problems we find at the time the vehicle is at the shop. But the fact remains you're still having a problem with the over heating. So please bring the vehicle back; you do have a warranty with any of the repairs we did & there will be no charge to diagnose the problem. If you do not give me a chance to make it right I cannot fix the problem.

Mick O. on 06/23/2017
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Spoke with Kamil. He said they do a good job.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 06/21/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
DON W. at Dons Auto Care Center responded on 06/28/2017

Thank you, Mick!

Tom P. on 06/21/2017
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Spoke with Elaine. She said this business was timely.
Vehicle: Volvo 850
Category: Service
Service Date: 06/16/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
DON W. at Dons Auto Care Center responded on 06/28/2017

Thank you, Tom and Elaine!

STEVE C. on 06/20/2017
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"Extremely honest. Quality work"
Would not take my vehicle anywhere else I highly recomend
Vehicle: Ford Econoline
Service Date: 06/07/2017
Review Created: 06/20/2017 08:11 PM
DON W. at Dons Auto Care Center responded on 06/22/2017

Thank you, Steve!

SANDY P. on 06/18/2017
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"Best Auto Repair Center in New England!"
My family and I trust Don's Auto Care Center for all out vehicle repairs and routine service needs. So much so that my son prefers to have all his service completed at Don's even though he lives in Boston. I wouldn't trust anyone else to service our cars. Great people there and Don really cares about his customer's.
Vehicle: Jeep Compass
Service Date: 06/16/2017
Review Created: 06/18/2017 01:38 PM
DON W. at Dons Auto Care Center responded on 06/19/2017

Thank you, Sandy!  We're absolutely GLOWING you've flattered us so.  Don says thank you for his gift and we thank you for the donuts!  Let us know if there's anything we can do for you and your family.

ROGER W. on 06/17/2017
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"Periodic Mainjtenance"
Flawless. Right first time. Reasonable.
Vehicle: Dodge Caravan
Service Date: 06/16/2017
Review Created: 06/17/2017 12:47 PM
DON W. at Dons Auto Care Center responded on 06/19/2017

Thank you Roger!  We're always happy to help.

ROBERT L. on 06/15/2017
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"Service"
Excellent Service!
Vehicle: Ford Ranger
Service Date: 06/05/2017
Review Created: 06/15/2017 03:14 PM
DON W. at Dons Auto Care Center responded on 06/16/2017

Thank you, Robert!

Timo R. on 06/15/2017
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Timo said this business provided good service. However, the spare he needed arrived a bit late.
Vehicle: Nissan Rogue
Category: Service
Service Date: 06/14/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
DON W. at Dons Auto Care Center responded on 06/16/2017

We appreciate the feedback, Timo.  We ordered the tire right away, unfortunately the delivery schedule of our vendors can occasionally fall a bit behind and is not something we can control.  Please let us know if there's anything else we can help you with!

KIM G. on 06/14/2017
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"The best and most honest service!"
Always , quick, efficient, and complete!!!
Vehicle: Hyundai Santa Fe
Service Date: 06/13/2017
Review Created: 06/14/2017 06:54 AM
DON W. at Dons Auto Care Center responded on 06/14/2017

Thanks, Kim!  We're glad you came to us.

Laura K. on 06/14/2017
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Laura said this business fixed her vehicle quickly.
Vehicle: Subaru Outback
Category: Service
Service Date: 06/13/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
DON W. at Dons Auto Care Center responded on 06/16/2017

Thanks, Laura.  We're glad to help!

BUDDY B. on 06/13/2017
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"Great customer service and knowledgeable staff"
many thanks
Vehicle: Chevrolet Colorado
Service Date: 06/12/2017
Review Created: 06/13/2017 03:10 AM
DON W. at Dons Auto Care Center responded on 06/14/2017

Thanks, Buddy!  Let us know if you need anything else.  We hope you had a good trip.

Displaying Review 1 - 20 of 278 in total