ReScore Reviews™ (2)
Working with William at the dealership was also stress free and positive. Our test drive was relaxing and without any rush or pressure at any point during my visit. Completing the paperwork was also hassle free and he took care of me through the entire process.
This was the kind of experience I always hope for when buying a car, and it was the first time I actually experienced it. I highly encourage you to work with William if you are ever in Doug’s Lynnwood Mazda.
Thank you William!
This was Hands down the best experience I've had while participating/buying a car. I would recommend both Doug's Lynnwood Mazda and Caroline to family and anyone in the market for new and used cars.
Hi Kristen, I am sorry for your frustration. I offered you the discount as a goodwill gesture, not as an apology.
When we originally spoke on August 2nd, you said you would email me your VIN so I could give you an accurate quote. You emailed that information to me late in the day on Wed, August 10. I was out of the office for a long weekend that week and responded on Monday morning. I am very sorry for the delay but I was unaware of any urgency on your part. I did not mean to frustrate you.
The broken seat clips were replaced when you came in and we did not see any reason to replace the whole trim piece because it was not broken. Because the vehicle is higher off the ground than a sedan, it is easy to sit on the very edge of the seat and pop the trim off. We can re-install the trim & replace the clips if they are broken again. I will be happy to do this for you at no charge. Please let me know so that I can order the clips if needed.
Again, I am sorry for your frustration, it was not intentional. Lisa
Doug's Mazda Hyundai