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Downey Car Care Center

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(462 Reviews)
-100
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Score Details

5 stars
83%
4 stars
10%
3 stars
2%
2 stars
1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
2
Total ReScores™
3.0
ReScore™ Average
-100
Net Promoter Score ®

Business Details

Categories
Auto Repair, Oil Change, Tires
Contact
(562) 923-2300
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 6:00 PM
Sun
8:00 AM - 4:30 PM
* Pacific Time (US & Canada)
9536 Firestone Blvd Downey, CA 90241
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Downey Car Care Center's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(462 Reviews)
Write a Review
Recent Reviews
MM
gravatar
MARY ANN M.
Norwalk, CA
Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/07/2017
verified customer Verified Customer
over charges!
Horrible, over charges... $39 oil change ends up costing $60....what? Never going back
Not Recommended
Omid L., Vice President from Downey Car Care Center responded on 08/08/2017 06:12 PM

Hi Mary Ann,
We are so sorry for the misunderstanding. We looked at your invoices and on your two previous invoices you got the car wash for free due to the promotion we had at the time and on this invoice you were charged for the car wash. We apologize that this was not comunicated to you better. We like to offer you a free Diamond wash for you to use at your convenience with our apologies for this misunderstanding. Please contact me at omid@dowenycarwash.com so I can set that up for you. Thank you for your feedback and we look forward to hearing from you soon.

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