Business Solutions
SureCritic / Auto Maintenance / Downtown Auto Repair
business image

Downtown Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(786 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
89%
4 stars
8%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

DOWNTOWN AUTOMOTIVE - Keeping you safe on the road! DOWNTOWN AUTOMOTIVE - Keeping you safe on the road!

Categories
Auto Maintenance, Oil Change, Transmission Repair
Contact
(541) 343-4225
Visit Website
Opening in 54 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
407 E 11th Ave Eugene, OR 97401
Get Directions
Downtown Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(786 Reviews)
Write a Review
Recent Reviews
DR
gravatar
Diana R.
Eugene, OR
Toyota Matrix
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2017
verified customer Verified Customer
Went out of their way to get me back on the road...
In spite of being booked solid, they went out of their way and took my car in when it quit running, and got it back to me as quickly as possible. Thanks to Kody and William for taking such good care of us and our car!
Recommended
Kody K., Owner from Downtown Auto Repair responded on 07/16/2017 08:59 AM

Hello Diana,

Thank you for bringing in your Matrix. We were glad to be able to work it into the schedule and get you back on the road. We greatly appreciate your choosing us for your vehicle needs, and look forward to keeping you and your vehicles on the road for years to come. Thank you for the kind words and continued patronage, we do not take it lightly.

Thank you again,

Kody Kessler
Downtown Automotive Center
dacautoservice.com
541-343-4225
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.