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Downtown Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(786 Reviews)
96
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
96
Net Promoter Score ®

Business Details

About

DOWNTOWN AUTOMOTIVE - Keeping you safe on the road! DOWNTOWN AUTOMOTIVE - Keeping you safe on the road!

Categories
Auto Maintenance, Oil Change, Transmission Repair
Contact
(541) 343-4225

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
407 E 11th Ave Eugene, OR 97401
Downtown Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(786 Reviews)

KH
gravatar
Kellon H.
Eugene, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2018
verified customer Verified Customer
First-time lifetime customer
I brought in my 2007 EOS after purchasing and suspecting there had been some modifications done. The team at DAR offered to do a full-service inspection, which provided me with all the information I was looking for about parts on the vehicle along with corresponding photos so that I could see what the technicians were seeing when inspecting the car. They were able to tell me what services were recommended that some other shops had glanced over, and even proceeded to wash and vacuum the car. I expected a service fee seeing how thorough they really were able to get, but to my surprise, they completed the work at no charge and were happy to explain the results to me and discuss future work for the vehicle. Lots of smiles and a knowledgeable staff so I plan to be returning with all my Volkswagon needs.
Recommended
Kody K., Owner from Downtown Auto Repair responded on 10/18/2018 05:33 AM

Hello Kellon,

Thank you for choosing us for your Volkswagen service needs. We are glad to have been helpful with your new to you vehicle. We greatly appreciate your kind words and look forward to being there for you and your VW in the future.

Thanks again,

Kody Kessler
Downtown Automotive Center
dacautoservice.com
541-343-4225
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